Job Description Application SupportAnalyst Our Client is looking to recruit an Application SupportAnalyst with at least 3 to 5 years 1 st and 2 nd Line Support experience. Reporting to the Service Delivery Manager, the Application SupportAnalyst has primary responsibility … for providing day to day operational support for the Application Portfolio, through the effective use and management of incident, requests and problems. ou will be responsible for the regular monitoring and maintenance of the application portfolio. You will be responsible for the change management process, ensuring that the all … plan and are scheduled in conjunction with the SSC and 3 rd party suppliers as appropriate. Responsibilities Provide 2 nd and 3 rd line support for the application portfolio Monitor application systems, identifying performance trends and taking action when necessary to stop problems arising Liaise with 3 rd party More ❯
Peterborough, England, United Kingdom Hybrid / WFH Options
The HBP Group
Software SupportAnalyst - Peterborough £25,000 to £30,000 Do you possess a passion for customer service, coupled with a forward-thinking mindset? Are you in pursuit of a fulfilling career, not just a job? If you bring a background in excellent customer experience and IT support … number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes … renowned for their unparalleled product expertise and customer service prowess. Together, we form a united front dedicated to providing our customers with not just support, but technical mastery and an unforgettable, personable experience. The right candidate will have a relentless drive for continual development with the resolve to dig More ❯
peterborough, east anglia, United Kingdom Hybrid / WFH Options
The HBP Group
Software SupportAnalyst - Peterborough £25,000 to £30,000 Do you possess a passion for customer service, coupled with a forward-thinking mindset? Are you in pursuit of a fulfilling career, not just a job? If you bring a background in excellent customer experience and IT support … number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes … renowned for their unparalleled product expertise and customer service prowess. Together, we form a united front dedicated to providing our customers with not just support, but technical mastery and an unforgettable, personable experience. The right candidate will have a relentless drive for continual development with the resolve to dig More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
The HBP Group
Software SupportAnalyst - Peterborough £25,000 to £30,000 Do you possess a passion for customer service, coupled with a forward-thinking mindset? Are you in pursuit of a fulfilling career, not just a job? If you bring a background in excellent customer experience and IT support … number one choice for many businesses across the UK looking for reliable, award-winning business technology. Providing a range of services including local IT Support, Accounts software and EPOS solutions. We offer our customers a range of the best market-leading products and services to streamline complex business processes … renowned for their unparalleled product expertise and customer service prowess. Together, we form a united front dedicated to providing our customers with not just support, but technical mastery and an unforgettable, personable experience. The right candidate will have a relentless drive for continual development with the resolve to dig More ❯
Job Description Application SupportAnalyst 2 nd and 3 rd Line Our Client an international company a looking to recruit an Application SupportAnalyst with experience of 2 nd and 3 rd line support. The main responsibility for providing day to day operational support for … will be responsible for the regular monitoring and maintenance of the application portfolio. In addition you will provide appropriate SharePoint expertise, in terms of support, content management and development of sites, services and functionality. Responsibilities Provide 2 nd and 3 rd line support for the Clients application portfolio … to SLA Manage all system access requests Own application/system documentation and the data repository that holds that information (i.e. SharePoint) Provide technical support to the application architect and project services as required for project deliverables Ensure that pro-formas are completed and submitted and track delivery Provide More ❯