colleagues to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support … the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows 10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and willingness to support others Attention to More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
Reed Technology
colleagues to resolve escalated issues and share knowledge Prioritising and managing multiple support tickets effectively under pressure Using ITSM tools (e.g. Freshservice) to track and resolve incidents Technical Skills Windows 10/11 Active Directory/Microsoft Entra Microsoft 365/Azure/Intune/Teams/SharePoint Dynamics 365/Business Central Freshservice ITSM You may also support … the team with systems like: Windows Server 2019, SuSE Linux, RHEL, CrowdStrike Falcon, Arctic Wolf, Proofpoint Email Security What skills and experience you will bring Strong communication and customer service skills Solid knowledge of Windows 10/11 Ability to take ownership and see tasks through to resolution A collaborative mindset and willingness to support others Attention to More ❯
Peterborough, Cambridgeshire, England, United Kingdom
INTEC SELECT LIMITED
management (Tenable.io) and EDR platforms (CrowdStrike) Experience with ISO 27001 audits, system audits, and compliance validation Knowledge of SIEM platforms (Elastic SIEM) and log analysis Hands-on experience with Windows Server, VMware, Citrix VDI, and Active Directory Practical knowledge of penetration testing tools and methodologies Ability to investigate security incidents, perform forensics, and communicate findings clearly Strong documentation, analytical More ❯
Peterborough, Cambridgeshire, England, United Kingdom
Charis Grants Limited
You must have had over 5 years experience in 2nd/3rd line infrastructure support, and hands on experience of MS Azure ideally. Strong server knowledge is a must (Windows Server) as well as networking protocols, firewalls, VPN and load balancing and virtualisation technologies. You must have previous experience of managing and maintaining MS365 services, i.e. Exchange, Sharepoint, etc More ❯
Peterborough, Cambridgeshire, UK Hybrid / WFH Options
In Technology Group Limited
training Mentor junior consultants and contribute to continuous improvement initiatives Essential and Beneficial Skills: Proven background in software consultancy (SaaS-focused) Strong knowledge of Microsoft environments (e.g. SQL Server, Windows Server) Experience with CRM and financial/accounting systems Exceptional problem-solving and communication skills Ability to work independently and manage international client relationships Sector experience in trust, wealth More ❯
Peterborough, Cambridgeshire, England, United Kingdom Hybrid / WFH Options
The One Group
type role Strong understanding of vulnerability management, EDR/SIEM alert triage, and incident response Experience with compliance frameworks (ISO 27001, NIST, etc.) A working knowledge of VMware, AD, Windows Server, Linux Comfort handling multiple tools - Elastic, Tenable, CrowdStrike (or comparable alternatives) Bonus points for: CEH/Security+/CISSP/Fortinet/CCNA certs, or a willingness to More ❯
Peterborough, Cambridgeshire, East Anglia, United Kingdom
DGH Recruitment
estate client on a permanent basis As a Service Desk Analyst/1st Line Support Analyst you will be responsible for providing 1st line support to users within a Windows Environment. The ideal candidate will have experience with Windows, MS Office, Active Directory, Citrix, ServiceNow and come from a busy Helpdesk environment. Service Desk Analyst/1st Line More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
part of project rollouts Working to SLAs and escalating more complex issues where necessary Delivering excellent customer service with clear communication and follow-up Supporting a hybrid environment including Windows and Google Workspace technologies What We're Looking For: Prior experience in a 1st line support or IT service desk role Confident with troubleshooting within Windows and Google More ❯
Peterborough, Cambridgeshire, United Kingdom Hybrid / WFH Options
Cooper Lomaz Recruitment Ltd
of IT issues through the service desk platform Building, imaging, and deploying desktops as part of project rollouts Ensuring timely and professional responses to incidents and requests Supporting both Windows and Google Workspace environments Following established procedures and escalating issues when needed What We're Looking For: Previous experience in a 1st line support or IT service desk environment … Strong knowledge of Windows OS and Google Workspace Confident communicator with excellent customer service skills Comfortable working late evening and night shifts, including weekends on a rotation Experience with hardware builds or desktop support is desirable This is an excellent opportunity for a motivated Service Desk Analyst who is looking to work with a supportive team in a role More ❯