2 of 2 Customer Retention Jobs in Plymouth

Vice President of Customer Success Location: Exeter, England, UK Industry: SaaS/B2B Software Type: Full-time, Permanent The Company This is a well-established and fast-growing UK-based technology company headquartered in the South West. The business delivers a robust software platform used by a broad range … service, the company is entering an exciting new phase of expansion. To support this growth, they are looking to appoint a Vice President of Customer Success, a newly created leadership role responsible for transforming and scaling their post-sales function. The Opportunity This is a strategic and operational leadership … role with full ownership of the customer experience post-sale. Reporting directly to the CEO and sitting as part of the senior leadership team, the Vice President of Customer Success will shape the customer strategy and lead four key areas: Account Management, Implementation, Support, and Customer More ❯

with integrated platforms and unified data sources. Automation & Efficiency – Deliver smart, scalable solutions using automation and AI to streamline processes. Data-Driven Insights – Enhance customer compliance and retention through strategic data capture and utilization. What You’ll Be Doing Shape & Deliver IT Strategy – Build a scalable, forward More ❯