4 of 4 Customer Engagement Jobs in Poole

Customer Engagement Manager | Remote/Hybrid | £65,000 DOE If you're a relationship-driven professional who genuinely loves helping customers succeed, this is a role where your impact will be visible and valued. You'll join a growing technology business, working with a portfolio of customers … sophisticated software platform. This isn't account management with a sales target — it's purposeful, people-first work with genuine variety across every customer relationship. As a Customer Engagement Manager, you will benefit from: Hybrid/Remote working (requirement to go into office at least ...

technology-driven organisation is looking for a Product Manager to help shape the future of its communications and customer engagement platforms. Hybrid working - 2/3 days per week in the office in Poole, Dorset This is an opportunity to take ownership of a high-impact product area … spanning Zoom, collaboration tools and omni-channel customer communications - helping deliver smarter, more connected experiences for both employees and customers. Working within a collaborative and fast-moving digital team, you'll play a key role in driving product improvements, platform innovation and user experience across a modern communications ecosystem. ...

Spectrum IT are seeking an experienced UX/UI Designer to support the redesign and modernisation of a business-critical B2B customer portal for a well-established UK organisation undergoing a significant digital transformation programme. This will be an onsite working role in Poole, Dorset, and has been deemed … stakeholders, product and technology teams to define user journeys, facilitate workshops, and produce high-quality designs that will guide the development of a new customer-facing platform. This is an excellent opportunity to shape the user experience of a core revenue-generating product from discovery through to delivery. Project ...

engagement. This is a high-visibility role with board-level backing, offering the opportunity to shape how communication technology supports both internal operations and customer engagement. The Role As the UCaaS Product Lead, you will own the roadmap and delivery of unified communications platforms, ensuring they evolve in line … improvements across the communications stack Working closely with Engineering, Infrastructure, IT and Operations to deliver change Embedding omni-channel communications into business processes and customer journeys Defining requirements, user stories, delivery plans and success metrics Managing relationships with suppliers, vendors and internal stakeholders Supporting platform migrations and service transitions ...