1 to 4 of 4 Customer Service Jobs in Poole with Remote Work Options

Are you an experienced Service Desk Engineer yearning for an opportunity to take your skills to the next level? Perhaps your learning capabilities and career prospects seem stagnant in your current company? Do you possess key qualities that distinguishes exceptional customer service in the realm of IT … actively encourages training and support by paying for certificates and accreditations? Whatever your situation, if youre passionate about leveraging cutting-edge technologies to enhance customer experiences, and youre ready to take on a role that offers a blend of remote and onsite work for clients across Dorset, then this … and remote working options Modern office environment that promotes enjoyment and productivity A collaborative, team-oriented culture where everyone strives for excellence! The Role: Service Desk Engineer Leo Recruitment is hiring for an esteemed and award-winning Microsoft Gold Partner located in Dorset who uphold a strong sense of more »

and supporting a large network environment (50+ sites) with multiple WAN technologies - Support experience of IP telephony and contact centre technologies - Experience in a customer support, service-level based environment and able to demonstrate application of ITIL Excellence in customer service is essential - Understanding of cloud more »

will undertake a fast-paced, technical role on a steep learning curve. It will be your responsibility to provide Networking & Telephony support and excellent customer service to our clients. Some of your responsibilities will include: - Use the ticketing system to log customer enquiries - Proactively monitor for traps … 2nd line support of faults and outages About you Knowledge and Experience required: - Passion for working within the Networking & Telephony field. - Ability to handle customer queries over the phone in a polite and professional way. - We are looking for candidates that have?either: - Completed a relevant Networking degree. - Achieved … an industry-standard networking certification (CCNA). - Experience working in a similar Service Desk IT/Network support role. Desirable skills: - Strong understanding of Networking fundamentals (routing, switching, TCP/IP, DNS). - Understanding of routing and redundancy protocols (BGP, OSPF, VRRP, HSPR). - Experience working within a Network more »

We are Business Solutions company who are looking for enthusiastic apprentice to assist us with our brilliant customer service. Role Key Objectives: To effectively deal with any customer queries or problems To help improve client satisfaction and loyalty To follow relevant procedures To work well within the team … To perform certain specialist procedures as required Achieve sales and profit targets Achieve a sufficient level of skill in appropriate procedures and products Answering customer support calls - installing software and hardware remotely - providing help and support to our DMS software Full driving license at some point Be able to … work from home at some point Training Evopos will provide in house training for all tasks - Admin - Evopos Support - Customer Support. L3 Information Communication Technician Standard https://www.instituteforapprenticeships.org/apprenticeship-standards/information-communications-technician-v1-1 Progression to full time employment. Apprenticeship Standard Information communications technician more »