Service Management Analyst
- Hiring Organisation
- Mexa Solutions LTD
- Location
- Poole, Dorset, United Kingdom
- Employment Type
- Full-Time
- Salary
- £33,000 - £36,000 per annum
days per week in the Poole office Move beyond reactive support into broader Service Management Exposure to Problem Management, service improvement, reporting and customer onboarding Work closely with Support, Product and Project teams Opportunity to develop within an established ITIL environment What will you be doing? You'll help oversee … Product Managers and technical teams, making sure customer concerns and their business impact are properly understood and acted upon. You'll support new customer onboarding too, helping ensure new services transition smoothly into BAU. What are we looking for? You'll ideally have experience within an ITIL-based technology environment ...