Queue ticket management of tickets assigned to their Hub (and surrounding spokes) ensuring appropriate updates and call management to maintain Service levels as per contract * Hub Stock management including assetmanagement of kit in/out (Scan items in/out of locations) as per contract * Effective Management of disposals that go through their More ❯
Job Specification Mobile Device Management Cell and VTC Coordinator Tasking Physical control of demand, management, issue and return of all MODNET and portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, tablets, and sim cards on SharePoint to ensure that all custodians … and locations are maintained. Full assetmanagement, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and mobile phones) for re-issue and to provide initial introductory … Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and More ❯
Portsmouth, yorkshire and the humber, united kingdom
Carbon60
Job Specification Mobile Device Management Cell and VTC Coordinator Tasking Physical control of demand, management, issue and return of all MODNET and portable devices within Navy Command. Provide recording and management functions for all Navy Command mobile device transactions including but not limited to mobile phones, tablets, and sim cards on SharePoint to ensure that all custodians … and locations are maintained. Full assetmanagement, training delivery, first line support and all associated activities surrounding the Royal Navy's ROSA allocation. This includes processing requests and raising for internal approval. Preparation of new and second use mobile assets (including but not limited to Laptops, Tablets and mobile phones) for re-issue and to provide initial introductory … Provide higher level budgetary approval for all mobile devices in line with Navy Digital policy and guidance. To provide physical face to face specialist technical support to deliver the management of all aspects of conferencing and video services across the Naval estate. To fully manage all booking of conference, meeting rooms and VTC facilities to ensure that maximum and More ❯
delivery adheres to Salesforce best practices, governance, and compliance standards. Provide leadership and direction across all relevant Salesforce Service Cloud and FSL capabilities, including mobile workforce optimisation, scheduling, and asset management. Required Qualifications: Proven experience delivering large-scale Salesforce Field Service Lightning projects. Strong understanding of Service Cloud, mobile solutions, and workforce scheduling/dispatch processes. Demonstrated ability to … work effectively with third-party vendors, SIs, and internal teams. Exceptional stakeholder management, problem-solving, and leadership skills. Willingness to work on-site in London 1 day per week and Portsmouth 1 day per week (one location can be expensed). Start Date: September (aligned with the start of the implementation phase). If you are an experienced Salesforce More ❯
