2 of 2 Remote Customer Experience Jobs in Portsmouth

the heart of the energy and utilities sector, the business plays a vital role in delivering essential services to homes and businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is … landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading large-scale Salesforce implementation programmes at programme or director level. Deep technical and operational understanding of Salesforce Field Service (FSL) and Workforce Management (WFM) modules, ideally focused on … mobile engineering environments. Familiarity with Oracle Fusion ERP as the CRMs integrated system. Strong background in managing cross-functional business and IT transformation. Excellent communication and leadership skills, with experience reporting into senior executive teams. Desirable Experience: Utilities, energy, infrastructure, or other asset-intensive sector experience. This is a rare opportunity to lead a major transformation programme in More ❯

the heart of the energy and utilities sector, the business plays a vital role in delivering essential services to homes and businesses. With a growing focus on operational efficiency, customer experience, and field force productivity, they are undertaking a large-scale Salesforce Field Service and Workforce Management implementation to transform their mobile engineering operations. The Role: This is … landscapes across operations, technology, and executive leadership. Ensure clear focus on business value, operational performance, and user adoption. Navigate programme risks, dependencies, and governance processes effectively. Key Requirements: Proven experience leading large-scale Salesforce implementation programmes at programme or director level. Deep technical and operational understanding of Salesforce Field Service (FSL) and Workforce Management (WFM) modules, ideally focused on … mobile engineering environments. Familiarity with Oracle Fusion ERP as the CRMs integrated system. Strong background in managing cross-functional business and IT transformation. Excellent communication and leadership skills, with experience reporting into senior executive teams. Desirable Experience: Utilities, energy, infrastructure, or other asset-intensive sector experience. This is a rare opportunity to lead a major transformation programme in More ❯