6 of 6 Remote Customer Service Jobs in Portsmouth

Own It : We take responsibility and deliver with integrity. Doo The Extraordinary : We go beyond expectations to achieve the remarkable. About the role As Service Delivery Manager, you will be responsible for ensuring the efficient and effective delivery of our Managed Services offering to our clients. You will oversee … service operations, manage client relationships and ensure our service level agreements are met and exceeded. You will always be looking for ways to continuously improve our service delivery processes. You will serve as the key point of contact for clients, driving customer satisfaction, operational excellence and … essential for fostering collaboration and ensuring team and client satisfaction. This role reports into the Chief Operations Officer. Domain Knowledge Strong understanding of IT Service Management (ITSM) frameworks such as ITIL and how to effectively implement and deliver them to clients. Strong knowledge of software development lifecycle, ensuring alignment More ❯

thrive in a fast-paced environment? If your answer is yes, then we want to hear from you! A bit about the role: Our Service Delivery Specialist Team is committed to providing exceptional support to customers using our Managed Service, an all-in-one employee remote device management … solution. We are seeking an additional team member who can respond swiftly and accurately to customer enquiries and support requests, ensuring an outstanding experience every time. You will be the go to person for handling customer queries through chat channels including Slack, ensuring responses are lightning fast and … be a key part of your daily routine. You will form part of the wider Support Services Team - a department dedicated to supporting overall customer needs. While your core focus will be supporting our Manager Service customers, you will also receive training in other areas, such as Sales More ❯

If you're all about top-notch customer experiences and you've got the supervisory skills to match, then this is your perfect role! About the role: We are looking for a dynamic Support Services Supervisor to join our team in this brand-new role. Reporting to the Support … Services Manager, you will lead our Sales Support and Tech Support teams (six people in total) and ensure the wider team, including Customer Services and Inbound Sales, works cohesively to consistently deliver outstanding service across all customer support functions. You will be dealing with predominantly Business to … month maternity leave as Acting Support Services Manager, where you'll broaden your management skills by overseeing the full support services areas, which include Customer Services, Inbound Sales, Sales and tech Support and service delivery. More about this can be discussed at interview. What we need from you More ❯

Executives positions for the German and Nordic Market. Tasks What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH or Nordic … region Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Negotiate and close deals of up to EUR 5,000 and ensure warm handover of qualified opportunities for More ❯

for German and Swedish speakers in our Bournemouth HQs. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH & Swedish region … Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Work closely with Account Manager to negotiate, close deals and ensure warm handover of qualified opportunities What's in More ❯

for German and Swedish speakers in our Bournemouth HQs. What you will be doing: B2B inbound and outbound outreach (50/50) targeting ideal customer profiles on behalf of our technology clients to book qualified discovery meetings Build rapport & nurture relationships with C-level prospects in DACH & Swedish region … Act as a main point of contact for your clients and provide exceptional customer service. Prospecting new clients to identify their pains and qualify interest in the new SaaS solution Work closely with Account Manager to negotiate, close deals and ensure warm handover of qualified opportunities What's in More ❯