Contract 1st Line Support
- Hiring Organisation
- Spectrum IT Recruitment Limited
- Location
- Portsmouth, Hampshire, South East, United Kingdom
- Employment Type
- Contract, Work From Home
umbrella engagement only and will be onsite working 4 days per week (1 day remote working). As part of the IT Service Desk you will act as the primary point of contact for the UK offices, supporting the critical technology and systems that drive the business (including … limited to Point of Sale (POS) transactions, CRM systems, and consumer-engagement platforms. In this role delivering exceptional customer service is a must, you will manage incidents against defined SLAs, and help triage IT issues. Using ServiceNOW you will work alongside the 2nd line team, proactively monitor systems ...