8 of 8 ITIL Jobs in Portsmouth

security requirements within Critical National Infrastructure environments. Experience of value stream mapping and process optimisation MBA and/or relevant professional certifications, such as ITIL, TOGAF, MSP, PRINCE2, Prosci Change Management, or BRM Certification. Not sure you meet every requirement? Research shows some people – particularly women and those from underrepresented ...

equivalent. Creation and management of Capability and Technology roadmaps. Stakeholder Management, including workshop facilitation. Understanding and use of Service Management practices such as ITIL or eTOM. Either hold professional registration with a relevant professional organisation, or willingness to work towards registration. What we offer We offer a combination of mentoring ...

obtain Purpose of the Role The Service Delivery Manager supports the delivery and continuous improvement of the NDH(D) service in alignment with ITIL v3 and Defence/public‐sector governance standards. The role ensures that the service is delivered efficiently and to agreed OLA and KPI levels, that performance … successful candidate and the wider NDH(D) team. Key Responsibilities Service Operations Support day‐to‐day service delivery across Incident, Problem, Change, and other ITIL‐aligned Service Management processes Ensure adherence to the provisions of all MOUs and OLAs, particularly response and resolution targets Manage service performance against agreed KPIs ...

environments. Configure and manage Dell server hardware and iDRAC. Maintain technical and operational documentation. Support asset management, logistics and supplier engagement activities. Participate in ITIL-based change management processes. Work closely with project and operational teams to deliver infrastructure services. Support onsite installation and deployment activities when required. Essential Skills … server hardware and iDRAC management. Experience providing 2nd and 3rd line support within enterprise environments. Ability to maintain accurate technical documentation. Experience working within ITIL change management processes. Strong communication skills and the ability to work effectively within a team. Desirable Skills Experience using Remedy. Office automation and documentation management ...

update support documentation, user guidance, and operational records to support day-to-day service delivery. What you will bring Experience in Application Support. ITIL Foundation or awareness of ITIL-based support environments. Experience supporting applications through a DevOps or scripted support model. Good problem-solving skills with the ability ...

doing: Supporting and managing core IT infrastructure , including networks, servers, storage and operating systems. Managing incidents, problems, requests and changes in a structured, ITIL‐aligned environment. Investigating and resolving technical issues and contributing to root‐cause analysis. Monitoring live services to ensure consistent performance against agreed service levels. Contributing … infrastructure support, system administration or a similar technical operations role. Strong troubleshooting and analytical skills with the ability to resolve complex issues. Awareness of ITIL‐based service management processes. Experience supporting technology in structured, process‐driven environments. Ability to work independently and collaboratively as part of a wider technical team. ...

Service Delivery Manager for a 12-month contract based in Portsmouth. This role ensures efficient delivery and improvement of NDH(D) services according to ITIL standards. The successful applicant will manage service performance, engage with stakeholders, and lead continuous improvement efforts within a hybrid work setting, making it essential … have a solid understanding of ITIL processes. #J-18808-Ljbffr ...

Government Departments utilising Systems Engineering. Membership of relevant professional institution and a desire for further professional development. Space Systems development or Space Operation ITIL or eTOM Defining analysing and documenting concepts and architectural requirements (incl. use of DOORS) Satellite Systems Toolkit (STK) Keywords - Government, Security, NATO, Defence, V-Model, Requirements … Capture, Systems Engineering, ISTAR, Satellite Systems, Space, Systems Architecture, Sparx EA, SE Artefacts, Verification, Validation, Systems Engineer, ITEA , TOGAF, ITIL, eTOM, DOORS, STK, Naval Systems ...