10 of 10 ITIL Jobs in Portsmouth

Good understanding and ability to perform root cause analysis across a range of protocols and topologies (TCP/IP, HTTP & HTTPS, SMTP, FTP, DNS, DHCP, X500) . Knowledge of ITIL (ITIL Foundation certificate or experience working in ITIL environments). Previous experience of project delivery & implementation of detailed designs. Knowledge of MoD, CESG and other mandated government IT legislation. Certified More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

IOS and NX-OS. Experience of Ansible or similar automation/orchestration technologies or willingness to build expertise. Cisco ACI software defined networking experience or preparedness to build expertise. ITIL certification or experience. Full UK Driving Licence as travel to other sites will be required. Current DV Clearance or eligibility to gain DV clearance is essential for this role. Desired More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

or similar IT support management position. Experience managing a small team, including absence management, performance reviews, and driving target achievement. Strong understanding of IT service management principles, ideally with ITIL knowledge or certification. Proficiency in SQL for data extraction and analysis. Hands-on technical experience with Windows OS builds (including Windows 11), networking hardware, and Microsoft infrastructure services (AD, DHCP More ❯

of incidents and service requests. Undertake hardware installation including electrical configuration, diagnostics and rectification. Operating system installation, configuration diagnostics and rectification. Application installation, configuration, diagnostics and rectification. Adherence to ITIL process, including (but not limited to); change management, incident management, problem management. Liaison with other elements of the Service delivery, project management and the Customer to ensure effective Customer focused More ❯

line support. Strong experience with Google Workspace and Okta - essential to supporting our modern, cloud-based infrastructure. Background in fast-paced tech scale-ups or high-growth digital businesses. ITIL Foundation certification. Strong diagnostic and problem-solving skills, including experience with root cause analysis. Excellent communication and stakeholder management skills; confident supporting users at all levels. Experience supporting digital transformation More ❯

empowering users, and keeping our digital ecosystem running smoothly. What Youll Be Doing: Providing expert support across a wide range of IT systems and services. Leading the way in ITIL-aligned processes like Incident, Problem, and Change Management. Delivering engaging training sessions and inductions for staff and students. Supporting high-impact digital initiatives as part of our ambitious Digital Masterplan More ❯

empowering users, and keeping our digital ecosystem running smoothly. What Youll Be Doing: Providing expert support across a wide range of IT systems and services. Leading the way in ITIL-aligned processes like Incident, Problem, and Change Management. Delivering engaging training sessions and inductions for staff and students. Supporting high-impact digital initiatives as part of our ambitious Digital Masterplan More ❯

Demonstrates strong self-motivation and takes initiative, thriving both when working independently and as part of a collaborative team Proficient with Microsoft suite products (Word, Outlook, Excel, PowerBI etc.) ITIL v4 Foundation certification (desirable) The Rewards We want you to love what you do. That is why our benefits package rewards a job well done. Salary - £37,650.00 - £43,925.00 More ❯