Infrastructure Support Analyst
- Hiring Organisation
- Sopra Steria
- Location
- Portsmouth, Hampshire, United Kingdom
- Salary
- £ 55 K
core infrastructure including servers, storage, networking, and operating systems.Managing incidents, problems, requests, and changes within an ITIL-aligned environment.Investigating and resolving technical issues, performing root cause analysis, and driving service improvements.Monitoring live services to ensure performance, availability, and resilience.Supporting project delivery, testing, implementation, and release activities.Creating … customer, delivering outstanding rates of customer satisfaction in the UK’s most complex safety‐ and security‐critical markets.Skillsdv clearanceinfrastructure supportitilsystems administrationwinteltroubleshootingincident managementroot cause analysistechnical documentationoperational proceduresservice improvementwan networkinglan networkingserver administrationstorage managementdevopsautomationtestingservice validationrelease managementproject deliveryknowledge sharingtechnical team collaboration ...