3 of 3 Service Desk Analyst Jobs in Portsmouth

Career Opportunities: Service Desk Analyst (733) Requisition ID 733 -Posted 28/10/2026 - Service Operations - Service Operations - GBR - Portsmouth - Bay House - Information Technology - Mid-Career Working within a dedicated team you will be responsible for providing 1st Line Support covering all systems … customers. Number of openings: Start Date: Start of January 2026 Based at: Bell Office Portsmouth (Bay House) Scope: Working for our 24/7 Service Desk you will monitor calls, emails and automated alerts, bringing them to an appropriate resolution or escalating where necessary, all under an ITIL ...

Bell Integration is seeking a Service Desk Analyst to join the 24/7 Service Desk in Portsmouth. You will handle 1st line IT support across all services, triage requests, and drive timely resolutions within defined SLAs. You will work in a fast-paced environment … liaising with users, internal teams and vendors to ensure excellent customer service and continuous service improvement. Training is provided during initial weeks. #J-18808-Ljbffr ...

About the Role: Are you an energetic IT Support professional with a passion for high-touch customer service? We are looking for a proactive Retail IT Service Desk Analyst (1st Line) to join our client team based in Portsmouth. In this role, you will … plus). * Networking Basics: Understanding of corporate and in-store networking concepts (Wi-Fi access points, DHCP, LAN/WAN troubleshooting). * Service Mindset: Calm under pressure, empathetic communicator, and skilled at translating technical jargon into clear steps for store staff. * Flexibility: Willingness to work retail shift patterns (including ...