7 of 7 Service Desk Analyst Jobs in Hampshire

Are you looking to take your first step in a career in IT? If you have the expertise in delivering outstanding customer service and even a foundation level knowledge of IT service management, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are building a … new team of Service Desk Analysts to initially provide 1st Level support to one of Sopra Steria’s public sector clients. The type of queries you will be taking care of could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking for someone to resolve each query with using … outstanding customer service skills, action whatever they have been trained to do and highlight the more complicated issues to the appropriate colleagues. We also would like someone who can take ownership of the more complex queries that have previously been escalated and had a resolution defined, to avoid the same issue being raised on multiple occasions. This team is More ❯

Overview You will be responsible for carrying out first line technical support activities to provide a proactive and reactive support service to achieve customer satisfaction for the client and will work as part of a 24x7x365 shift basis. This role profile is not designed to be a comprehensive listing of all activities, responsibilities and tasks associated with the role … for notifying absence and requesting holiday Complete mandatory training as required Simultaneously switch between functions according to call/chat volume at the time Demonstrate a commitment to continuous service improvement by actively identifying opportunities of enhancement. Ensure that both internal teams within Bell and customers have a positive experience with the Service Desk every time Qualifications … the ability to produce clear technical documentation Professional/flexible approach to work; ensuring punctuality, tidiness and diligence with the aim to provide our customers with the best possible service Disciplined prioritisation, time management and scheduling abilities both for projects and individual tasks Willingness to learn quickly and adaptable as the situation requires Strong attention to detail and accuracy More ❯

Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Service Desk Analyst Location: Portsmouth, GB, PO6 3EN Onsite or Hybrid: Hybrid Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time/Permanent Role ID: SF … At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Analyst , you’ll have a role that’s out of the ordinary. Working … as part of our Babcock Corporate Services business unit, you'll be supporting and providing an excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International. Training Available - We are committed to developing your career within Babcock International which is why we More ❯

Social network you want to login/join with: Job Title: Service Desk Shift Analyst Location: Portsmouth, Hampshire + Hybrid Working Arrangements Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time/Permanent Role ID: SF 64420 At Babcock we're working to create a safe and secure world, together, and if you join us … you can play your part as a Service Desk Shift Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Shift Analyst , you'll have a role that's out of the ordinary. Working as part of our Babcock Corporate Services business unit, you'll be supporting and providing an … excellent 1st line support service for all software, hardware, and network issues to our customers, while at the same time developing a future career with Babcock International. Training Available - We are committed to developing your career within Babcock International which is why we provide onboarding training for 4-6 weeks with an aim to provide you an understanding of More ❯

Join to apply for the Service Desk Analyst role at Babcock International Group 2 days ago Be among the first 25 applicants Join to apply for the Service Desk Analyst role at Babcock International Group Get AI-powered advice on this job and more exclusive features. Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits … SF 64317 At Babcock we’re working to create a safe and secure world, together, and if you join us, you can play your part as a Job Title: Service Desk Analyst Location: Portsmouth, Hampshire Compensation: Competitive Salary + Benefits + Overtime Role Type: Full time/Permanent Role ID: SF 64317 At Babcock we’re working … to create a safe and secure world, together, and if you join us, you can play your part as a Service Desk Analyst at our Lakeside Offices, Portsmouth, Hampshire site. The role As a Service Desk Analyst , you’ll have a role that’s out of the ordinary. Working as part of our Babcock More ❯

Have you ever thought about starting a career in IT? If you have the expertise in delivering outstanding customer service, we can provide you with the right tools to become a successful member of our brand Service Desk Team! We are initially recruiting two new Service Desk Analysts to provide 1st Level support to Sopra … could be anything from resetting passwords, processing access requests as well as more technical issues too. We are looking for someone to resolve each query with using outstanding customer service skills, action whatever they have been trained to do and highlight the more complicated issues to the appropriate colleagues. We also would like someone who can take ownership of … a mix of days and nights and be based on site at our location in Farnborough. What you'll be doing: Successfully handling IT related queries to support the service delivery, within contractually agreed time frames. Delivering exceptional customer service to a variety of customers across the business. Taking ownership of each query and fulfil the necessary actions More ❯

As part of the 24/7 European IT Service Desk team you will be working across a broad range of technologies and liaising with multiple areas of the business to support our European environment. Customer service will be your passion with hunger for learning and personal development. This role will be part of the newly created … IT Infrastructure and Operations team, within the Pilgrims Shared Services Centre. As a Service Desk Analyst you will be supporting your colleagues in the delivery of exemplary customer service and management of incidents and service requests. You will be responsible for customer support and incident response. You will follow approved processes including incident management and … HOURS TO COVER THIS PATTERN: Monday to Wednesday: 08:00am - 12:00pm Friday: 23:59pm - 08:00am Key Responsibilities • A technologist at heart with a passion for excellent customer service • Ensure all incidents and requests (telephone, email, self-service and walk-ups) are handled and progressed within Service Level Agreements • Actively manage the Service Desk More ❯