2 of 2 Remote Knowledge Management Jobs in Preston

Knowledge and Information Manager Location: Cheltenham Salary: £36,408 Flexible working: we recognise the importance of a healthy work-life balance and offer flexible working patterns to suit your needs. This is an office-based role, however some home working may be possible one day per week. About us … GCHQ you’ll do varied and fascinating work in a supportive and inclusive environment that puts the emphasis on teamwork. The Role Effective information management is vital to the success of our operations. As a Knowledge and Information Manager, you’ll support our intelligence community by meeting their … requirements and ensuring information is shared securely. Based in our Knowledge and Information team, you’ll deliver information services, work with customers across the business, and identify opportunities to shape our processes to meet the changing needs of our organisation. Day-to-day, you’ll promote best practice across More ❯

quickly resolve issues. Partnering with the customer to quickly identify challenges and technical issues, understanding the impact to their business. Using your software product knowledge (along with empathy for our customers) to help fix important issues quickly while also helping prevent recurring issues in the future. Being a critical … customers proactively (mostly by phone) to update them on progress and do things when you say you’re going to do it. Share your knowledge gained from troubleshooting issues by contributing to the global knowledge management system through flagging, editing, creating, and reusing articles. Adhering to key More ❯