IT Service Support Manager
- Hiring Organisation
- Local Pensions Partnership
- Location
- Preston, Lancashire, North West, United Kingdom
- Employment Type
- Permanent
- Salary
- £50,000
money from end user compute devices and their lifecycle. - Communicate service health and roadmap to business stakeholders; co create service catalogue offerings and request models that reflect business value. - Communicate clearly to ensure team members are working harmoniously and to the same standard. - Undertake full … delivery. - Proven leadership of a modern service desk aligned to ITIL 4 practices (incident, request, problem, change, service catalogue). - Demonstrable automation/AI implementation in ITSM tooling (e.g., virtual agents, workflow automation, intelligent routing). - Hands-on understanding of digital workplace/ ...