Major Incident Manager Lead
- Location
- Preston, England, United Kingdom
primary point of contact during major incidents, you will coordinate cross-functional teams, drive timely response and recovery actions, and provide clear, consistent communication to stakeholders. You will also play a key role in mentoring MIMs, continuously improving incident management practices, and ensuring adherence to best practices and procedures. … Foundation certification (v4 or above) is desirable* Proven ability to lead, own, and drive Major Incident Management and associated processes end-to-end* Excellent communication and presentation skills, with the ability to convey complex information clearly and confidently* Strong stakeholder management and customer communication skills, with the ability ...