1 of 1 User Experience Jobs in Ramsgate

Support Lead will play a pivotal role in ensuring the reliability and security of the company’s infrastructure, supporting business continuity, and enhancing user experience across all departments. Key Responsibilities Serve as the primary escalation point for all technical issues affecting hardware, software, ERP basic processes and network … support and guidance for troubleshooting, problem resolution, and preventive maintenance activities. Ensure timely and effective resolution of support tickets, maintaining high levels of user satisfaction. Partner with the Global Infrastructure team for the maintenance, upgrades, and performance monitoring of servers, workstations, network devices, and other IT infrastructure components. Implement ...