Customer Success Specialist - Payment Product
- Hiring Organisation
- Point of Rental Software
- Location
- Greater Reading Area, United Kingdom
Responsibilities Account Management and Support Serve as the primary contact for all POR Pay merchant accounts after implementation is complete. Manage ongoing account and billing enquiries, transaction issues, card rate queries, and escalations. Triage inbound support requests and route them to the correct team, whether Support, Implementation, or Development, with ...