2 of 2 Remote Business Case Jobs in Reading

of the Incident Management process across a 24/7 operational environment. You will play a pivotal role in managing the end-to-end lifecycle of incidents, minimising business impact, and ensuring service continuity across all Thames Water business areas. This role requires excellent service management expertise, strong communication and stakeholder management skills, and the ability … within a multi-vendor, offshore-supported environment. What you’ll be doing as an Incident Management Lead Act as the central point of contact for all major and business-critical incidents (P1 & P2), ensuring rapid response, clear communications, and timely resolution. Support the delivery and governance of the Incident Management process, priority matrix, policies, procedures, and associated guidance. … Understanding of project management principles and the ITSM lifecycle or Service Value System. Experience with SLA/KPI monitoring and reporting tools. Familiarity with budget planning, business case development, or service cost analysis. What’s in it for you? Competitive salary up to £63,000 per annum, depending on experience. Annual Leave - 26 days holiday per year More ❯

per annumAre you passionate about data and its power to drive operational resilience? Do you want to be able to shape the early stages of a new business area? Do you want to play a pivotal role in improving power resilience across thousands of assets, directly reducing harm to customers and the environment? We’re looking for a … data to generate actionable insights. Providing detailed analysis to support planning, performance tracking, and risk mitigation. Developing dashboards and reporting tools to support leadership decision-making. Contributing to business cases with financial and risk-based analysis. Supporting strategic planning and performance measurement across the Power function. Collaborating with stakeholders across the business to ensure data-driven … prioritise conflicting requirements. Desirable experience includes: Experience related to the industrial use or provision of power (electricity). Experience of risk management within a project/programme or business environment. Experience and ability working on a programme project. What’s in it for you? This is your opportunity to play a key role in shaping how we manage More ❯