14 of 14 Remote/Hybrid Customer Engagement Jobs in Reading

Customer Data Business Analyst Customer Engagement Initiative (Digital Transformation Programme) Location: Reading (Hybrid – Tuesdays are anchor days) Duration: Initial 3 Months Contract Day Rate: Competitive (Inside IR35) We're looking for an experienced Customer Data Business Analyst to join a major Customer Engagement Initiative … within a large-scale Digital Transformation Programme. This is a pivotal role focused on building the customer data foundations that will enable future loyalty, promotions, personalisation, customer engagement, and marketing capabilities . You'll play a key role in defining and shaping new customer data products ...

Lead Solution Architect - Advanced CRM & Customer Data Duration: Initial 6 Months Location: Reading or Dublin (Hybrid basis) Job Type: Inside IR35 Day Rate We're looking for an experienced Lead Solution Architect to provide architectural leadership across customer engagement, CRM and customer data initiatives, helping … shape the future of Primark's digital customer experience landscape. This is an exciting opportunity to play a key role in defining architecture strategy across customer identity, customer data, personalisation, loyalty and marketing technology platforms. You'll work closely with business and technology stakeholders to deliver scalable ...

summary: The Senior Service Solutions Analyst partners with Sales, Solution Consultants, and Professional Services Delivery to scope, shape, and position services offerings that accelerate customer outcomes and drive services bookings. This role translates customer requirements into clear solution approaches, effort estimates, and high-quality Statements of Work (SOWs … what is sold and what is delivered. The Senior Service Solutions Analyst is a hands‐on individual contributor who brings strong analytical skills, consultative customer engagement, and practical delivery knowledge to support complex enterprise opportunities. Reporting to the Senior Manager, Service Sales Organization, this role collaborates closely with ...

overall TAM proposition of which TAM Product & Innovation is the other. Operate at the airport operational and CxO level to accelerate adoption and customer value realisation of AI-enabled TAM use cases through process and/or operating model transformation, stakeholder alignment, change management and governance. Working closely with … model and performance framework with TAM Product & Innovation to deliver the overall TAM strategy. Own TAM services business performance, including revenue, profitability, pipeline and customer value realisation. Build and lead a centrally managed, globally distributed TAM services team. Business Development & Customer Engagement Lead go-to-market, pipeline ...

from you. What you’ll be doing Campaign planning & execution Support the development and delivery of integrated, multi-channel marketing campaigns that drive awareness, engagement and lead generation. Take ownership of campaign activity from briefing and planning through to execution, optimisation and reporting. Help develop and launch … clear focus on marketing KPIs, lead generation, conversion and ROI. Monitor campaign performance using analytics and marketing automation tools. Use data, testing and customer insights to continuously improve campaign effectiveness. Produce regular performance reports, highlighting successes, learnings and recommendations. Content & creative development Create and coordinate engaging content across digital ...

SaaS business at an exciting stage of growth, where your contribution will be visible, valued and capable of shaping the future of both the customer base and your own career. What makes this role different? The company's culture is built around genuinely looking after customers. They are seeking … value and future opportunities. Identifying opportunities for customers to benefit from additional services, functionality or platform enhancements. Protecting and growing recurring revenue through excellent customer engagement and retention activities. Working collaboratively with Product, Engineering and Commercial teams, ensuring customer feedback influences future development. Supporting renewals, business reviews ...

Technical Project Manager to lead the successful delivery of complex technology projects within a fast-paced and innovative environment. This role combines technical expertise, customer engagement, and project leadership, requiring an individual who can oversee the full lifecycle of solution delivery from design and development through to testing … deployment, and customer handover. Working within Agile delivery frameworks, you will ensure solutions are delivered efficiently, meet customer requirements, and provide measurable business value. You will work closely with customers, technology partners, and internal teams to deliver integrated solutions spanning software, infrastructure, sensor technologies, security systems, and advanced ...

award-winning product portfolio and employing more than 2,200 people across 30+ offices worldwide. 3Shape UK is a direct market with an established customer base and a growing network of reseller partners. The UK business is entering a critical growth phase, investing in building a world-class marketing … capability to drive brand presence, demand generation, and customer engagement. The Opportunity This is an exceptional opportunity for an experienced marketing leader to take full ownership of the UK marketing and academy function — setting strategy, elevating execution, and leading a team in a high-growth market. Collaborating closely with ...

Project Manager to lead complex, client-facing software implementation projects for healthcare organisations across the UK. This is a delivery-focused role requiring confident customer engagement and full ownership from initiation through to go-live and handover. The opportunity You will join an established healthcare technology provider delivering … business-critical software into NHS and private healthcare environments. The role sits at the centre of the relationship between the customer and internal delivery teams, so you must be comfortable leading conversations, managing expectations and maintaining credibility with senior stakeholders. This is not an internal IT project role. ...

networking and surveillance product sets Develop and execute comprehensive sales and marketing plans in line with company objectives Manage distribution stock levels to maximise customer availability across the full range of networking and security products Proactively engage with the existing partner base to identify new customers and support partner … region, including occasional overnight stays where necessary Manage the security reseller/wholesale business, working with distribution partners to identify and activate new customer opportunities About you We are looking for someone with strong experience selling security and surveillance hardware products, who knows this market inside out. You will ...

Description We are seeking a Software Developer 4 to build and operate AI and cloud platform capabilities that support a strategic enterprise customer engagement. This role will work in a fast-paced environment where an initial solution is shaped around a large customer’s requirements and then evolved … capability. Job Description We are seeking a Software Developer 4 to build and operate AI and cloud platform capabilities that support a strategic enterprise customer engagement. This role will work in a fast-paced environment where an initial solution is shaped around a large customer’s requirements ...

technical leadership with people leadership. You'll lead and develop a team of engineers while remaining technically credible enough to guide architectural decisions, support customer engagements and ensure high-quality delivery across multiple projects. This is a leadership role where success is measured not only by the technology delivered … successful project execution. Identify technical risks early and work with teams to mitigate them. Troubleshoot complex technical challenges across development, deployment and LiveOps environments. Customer & Business Engagement Act as a trusted technical advisor to customers and partners. Support pre-sales activities by validating technical approaches, estimates and proposed ...

approaches the wider business will use to deliver AI-powered software at scale. What you’ll be doing You’ll work directly across customer projects, taking ideas and business requirements through to secure, production-ready applications. Your responsibilities will include: Designing and developing production-grade AI-powered applications. Building … Claude, Cursor or similar . Strong knowledge of modern engineering practices including: CI/CD Git Pull requests and peer review Automated testing Strong customer-facing and stakeholder management skills. The ability to take ambiguous requirements and turn them into structured, scalable solutions. Microsoft AI experience Experience across ...

SITA business areas, supporting opportunity development, and providing executive visibility on MSI pipeline performance, market opportunities, and strategic progress. Market Shaping & Early Engagement: Work closely with GEO teams and key SITA business areas to drive early engagement with airports, designers, and other key industry stakeholders to shape complex … airport programmes and position SITA for MSI opportunities prior to formal procurement. Customer Engagements & Win Strategy: Provide support to and work with GEOs on customer engagements and bids to drive MSI sales and revenue and establish structured MSI frameworks, benchmarking, and commercial discipline that improves bid quality, strengthens ...