Customer Engagement Job Trends in Reading

Customer Engagement
Berkshire > Reading

The table below provides summary statistics and salary benchmarking for jobs advertised in Reading requiring Customer Engagement skills. It covers permanent job vacancies from the 6 months leading up to 5 November 2025, with comparisons to the same periods in the previous two years.

6 months to
5 Nov 2025
Same period 2024 Same period 2023
Rank 49 91 96
Rank change year-on-year +42 +5 +31
Permanent jobs citing Customer Engagement 12 4 3
As % of all permanent jobs in Reading 2.47% 0.34% 0.30%
As % of the Processes & Methodologies category 2.80% 0.42% 0.32%
Number of salaries quoted 2 2 1
10th Percentile £35,625 - -
25th Percentile £40,313 - £107,500
Median annual salary (50th Percentile) £51,250 £80,000 £115,000
Median % change year-on-year -35.94% -30.43% +33.33%
75th Percentile £62,813 - £122,500
90th Percentile £67,875 - -
Berkshire median annual salary £67,500 £71,250 £70,000
% change year-on-year -5.26% +1.79% -6.67%

All Process and Methodology Skills
Reading

Customer Engagement falls under the Processes and Methodologies category. For comparison with the information above, the following table provides summary statistics for all permanent job vacancies requiring process or methodology skills in Reading.

Permanent vacancies with a requirement for process or methodology skills 428 950 946
As % of all permanent jobs advertised in Reading 88.07% 80.71% 94.04%
Number of salaries quoted 253 438 585
10th Percentile £28,000 £36,250 £32,500
25th Percentile £38,750 £47,500 £40,000
Median annual salary (50th Percentile) £52,500 £59,125 £55,000
Median % change year-on-year -11.21% +7.50% -8.33%
75th Percentile £67,500 £77,500 £70,000
90th Percentile £87,000 £85,000 £83,750
Berkshire median annual salary £47,500 £60,000 £55,000
% change year-on-year -20.83% +9.09% -4.76%

Customer Engagement
Job Vacancy Trend in Reading

Historical trend showing the proportion of permanent IT job postings citing Customer Engagement relative to all permanent IT jobs advertised in Reading.

Customer Engagement job vacancy trend in Reading

Customer Engagement
Salary Trend in Reading

Salary distribution trend for jobs in Reading citing Customer Engagement.

Salary distribution trend for jobs in Reading citing Customer Engagement

Customer Engagement
Salary Histogram in Reading

Salary distribution for jobs citing Customer Engagement in Reading over the 6 months to 5 November 2025.

Salary histogram for Customer Engagement in Reading

Customer Engagement
Co-Occurring Skills & Capabilities in Reading by Category

The following tables expand on the one above by listing co-occurrences grouped by category. They cover the same employment type, locality and period, with up to 20 co-occurrences shown in each category:

Business Applications
1 1 (8.33%) Oracle ERP
Cloud Services
1 9 (75.00%) SaaS
General
1 9 (75.00%) Social Skills
2 7 (58.33%) Analytical Skills
2 7 (58.33%) Automotive
2 7 (58.33%) Marketing
3 3 (25.00%) Finance
3 3 (25.00%) Public Sector
4 2 (16.67%) Law
4 2 (16.67%) Legal
4 2 (16.67%) Retail
5 1 (8.33%) Telecoms
Job Titles
1 7 (58.33%) Marketing Manager
1 7 (58.33%) Product Manager
1 7 (58.33%) Product Marketing Manager
2 1 (8.33%) Commercial Lawyer
2 1 (8.33%) ERP Implementation Manager
2 1 (8.33%) ERP Manager
2 1 (8.33%) Implementation Manager
2 1 (8.33%) Oracle Programme Manager
2 1 (8.33%) Programme Manager
2 1 (8.33%) Project Implementation Manager
2 1 (8.33%) Sales Executive
2 1 (8.33%) Technical Implementation Manager
2 1 (8.33%) Technical Manager
2 1 (8.33%) Telesales Executive
Miscellaneous
1 7 (58.33%) Social Media
2 2 (16.67%) Enterprise Cloud
2 2 (16.67%) Self-Motivation
3 1 (8.33%) Driving Licence
Processes & Methodologies
1 8 (66.67%) CRM
1 8 (66.67%) Mentoring
2 7 (58.33%) Analytical Thinking
2 7 (58.33%) Analytics
2 7 (58.33%) B2B
2 7 (58.33%) Campaign Management
2 7 (58.33%) Content Marketing
2 7 (58.33%) Customer Acquisition
2 7 (58.33%) Customer Segmentation
2 7 (58.33%) Data-Driven Decision Making
2 7 (58.33%) Decision-Making
2 7 (58.33%) Digital Marketing
2 7 (58.33%) Market Research
2 7 (58.33%) Marketing Automation
2 7 (58.33%) Marketing Strategy
2 7 (58.33%) Multichannel Marketing
2 7 (58.33%) Product Marketing
2 7 (58.33%) Sales Enablement
2 7 (58.33%) SEO
2 7 (58.33%) Strategic Thinking
Qualifications
1 7 (58.33%) Degree
2 1 (8.33%) PMI Certification
2 1 (8.33%) PMP
Vendors
1 1 (8.33%) Openreach
1 1 (8.33%) Oracle
1 1 (8.33%) PeopleSoft