1 to 25 of 31 Customer Service Jobs in Reading

provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … must have: strong communication skills verbally and in writing to communicate with software users and managers previous software support experience motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

other 2 days working remotely, please apply for this software support consultant role within a dynamic, fast growing software business. You may have provided customer support on any business solution, such as CRM or HR or Finance Software. Its a plus if you have supported e-learning solutions but … provide data analyses, reports and statistics to co ordinators of the e-learning programmes within large prestigious organisations worldwide liaise with colleagues in sales, customer success, development to provide excellent customer service manage support tickets, prioritise cases according to urgency and SLAs escalate to senior support, technical … previous software support experience - of a business application like CRM or HR or Finance, not solely Microsoft applications and desktop motivation to provide excellent customer service ability to handle a varying workload including peaks of demand analytical skills to understand problems and issues and data motivation to learn more »

Field Service Engineer - Coffee Machines Covering - Reading, Slough, High Wycombe, Watford £32,000 - £38,000 Basic Salary + Bonus + Pension + Benefits + Vehicle +Private Medical A fantastic opportunity has arisen to join a leading company and large manufacture withing the coffee industry as a field service … join one of the biggest brands in the industry. Additional weekend cover required with 1 weekend in 4 rota. Standby payment. Role & Responsibilities: * Visiting customer sites to undertake installation, service, maintenance and repairs * Working with commercial coffee machines, bean to cup and espresso machines * Accurately complete all relevant … paperwork * Delivery of exceptional customer service at all times Knowledge, Skills & Experience: * Field service experience * Strong mechanical and electrical skills * Excellent customer service skills * Experience within the coffee sector desirable but not essential Benefits Package: * £32,000 - £38,000 basic salary (Based on experiance and more »

is recruiting for an experienced Administrator to join their team on a Fixed Term Contract. Role Purpose: To provide a quality professional and efficient service that supports the smooth running of the hospital administration departments. Also to ensure an exemplary level of customer service is upheld in … the provision of service to patients, consultants and the hospital team. This role is based at our Regents Gate site in Reading City Centre For over a century, Spire Dunedin Hospital has played a part in Reading's history as a first-class medical facility serving its community. We … To provide day to day patient administration support within designated areas as required ensuring that daily tasks are completed to a high level of service both to internal and external customers - To provide administration cover as required across the hospital including but not limited to outpatients, admissions, reception, wards more »

Field Service Engineer Reading £26,500 - £27,500 + Stability + Varied role + Benefits + Family Feel Environment + Package + IMMEDIATE START Are you a Field Service Engineer with experience in EPOS and IT looking to work in a business where you can feel appreciated and … will treat you as more than just another number. Work for a leading provider of EPOS and IT installations who pride themselves on their customer service standards across Europe.The lucky field service engineer will play a vital role and will be able to increase your skills with … a company focused on being a great place to work. This Field Service Engineer Role will include: * Field Service Engineer role - Regional cover * Service, maintenance and installation of company equipment * Testing and Replacement of Tills and EPOS systems The successful Field Service Engineer will have: * A more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire.Key to this role isto provide first line service …/maintenance support to all the company & third party products in use, when called upon to do so Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering functions from … initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative Maintenance on more »

organisation that is proud to provide the highest level of support, and who are heavily involved in diverse projects for an established and growing customer base. We are looking for candidates that have excellent communication and interpersonal skills, who have worked within the IT channel, experience selling outsourced Service Desk and Managed Service solutions is absolutely essential, not just licences/hardware, someone who has a great understanding about the industry and services that are provided, and what is required by end organisations. Essential Skills and Experience Experience in a B2B sales roles who possesses excellent verbal … Track record and evidence of net new revenue selling Managed services , not just hardware/software etc. you will have demonstrable experience of selling Service Desk solutions to enterprise customers. experience and passion, ambitious, hungry, confident, go getter with hunter gatherer mindset. to create, negotiate and manage long term more »

are committed to employee development and this could lead to a career in Account Management, Software Development or Team Management. • To respond promptly to customer inquiries and requests on tickets that will be logged through the CRM tool. • To handle and resolve customer complaints, then escalating to senior … service. • To manage customers’ accounts and databases across the Review, Learn and Insight modules as well as other accounts. • To prepare, analyse and distribute customer activity reports relating to learner progression and completion. • As part of the Support Team (Tier 1), to communicate and co-ordinate with internal departments more »

Our client is looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools more »

HONOR United Kingdom (hihonor.com) Title: Call Centre Manager Job Location: Reading, UK (will move to London in H2 2024, Frequent business trips to various customer locations (including some international travel) About the Role In this exciting role, you will play a pivotal role in shaping the success of our … responsible for developing and delivering engaging training programs that equip new hires and existing representatives with the knowledge, skills, and behaviours to provide exceptional customer service that reflects our brand values. Ultimately you propel sales of our focus models by actively taking part in the sales process. This … and e-learning modules. Coach and mentor new hires during their onboarding process, ensuring they are comfortable and confident in their ability to handle customer inquiries. Provide ongoing support and development opportunities for existing call center representatives, helping them improve their performance and stay up-to-date on the more »

Vouchers Health & Wellbeing Resources Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence Chubb Community Care now has an opportunity for an Service Engineer to join our team based covering West Sussex, Somerset, Dorset, Surrey, Oxfordshire and Wiltshire. Key to this role is to provide first line … service/maintenance support to all the company & third party products in use, when called upon to do so. Job Description To provide first line service/maintenance support to all company & third party products in use, when called upon to do so. To provide small works engineering … functions from initial survey, through installation to commissioning and customer handover To participate in an out of hours callout rota (typically 1 week in 3) To achieve minimum KPI targets for Response and First time fix on all Corrective and Preventative Maintenance visits. Responsibilities: Carry out Corrective and Preventative more »

Technical Support Engineer - Audiovisual Do you want to join a growing, modern AV business that delivers a world-class service working with some of the latest and most innovative technology, if so then this could be for you! We have partnered with this medium sized AV firm who provide … of promoting from within Access to continuous mentorship within the business with clear lines of communication with Directors Key Skills and Responsibilities Maintain the Service Level Agreement T&Cs Troubleshoot basic to intermediate AV and Video Conferencing issues Act as the secondary contact point for the clients contacting the … and manage multiple tasks ensuring priority is allocated appropriately Provide mentorship to more junior members of the Helpdesk team Maintain a high level of customer service Experience with Crestron, Polycom, Cisco & Extron equipment preferred You will be joining a wider team that is driven and supportive with clear more »

office hours Aldermaston, Reading SC clearance must be held and available to progress on DV clearance Purpose of the role We are looking for customer-focused and enthusiastic Windows O/S build Engineer to join our Infrastructure and Tooling Team. Day to day tasks include developing customer … the build and transitioning support to the BAU resolver Teams. You should have a genuine interest in solving peoples IT issues and empathetic to customer needs and requirements. You should possess good written and verbal communication skills and be willing to collaborate with the wider IT support teams and … the best of their abilities. Determine and document technical build specifications Automation of existing process Maintaining security standards Writing, editing and testing policies with customer service always in mind. Provide diagnosis and troubleshooting in the event of Incidents and Problems arising from the Standard Builds. Build and actively more »

MUST. Due to the clearance required we can only progress with British nationals DETAILED JOB DESCRIPTION: Purpose of the role We are looking for customer-focused and enthusiastic candidate for our clients Software Discovery and Packaging Team, who has a genuine interest in solving IT issues and is empathetic … stakeholders and support teams Must be able to deal directly with clients in a friendly and highly confident manner demonstrating excellent internal and external customer communication skills Experience of Application Lifecycle Management in an Enterprise environment as part of a desktop transformation project Strong Application Packaging experience using Flexera … configuration Package defect remediation Experience of large OS migration projects (preferably Windows 7 and Windows 10) Data Analysis and reporting skills Good communication skills (customer facing as you may need to speak to people in the business) Experience of managing and maintaining a SCCM 2012 (or higher) production environment more »

within the business and execute the company core values at all times. Duties: Manage projects with a support team to a high standard, excellent customer service, quality on site and protection of margins. My client has around 30 projects per month with several of these being large - 100k … plus. Ensure service contract standards and SLA are adhered to and the service manager is covering all logs. Manage all Engineers in house and external and the appropriate insurances, vehicles and PPE when required. Manage margins/budgets of each project. Ensure quality of equipment, cables, quotes and more »

Parts Customer Service Advisor Interaction Recruitment are looking for a temporary parts customer advisor to support our client in Reading, RG2. Previous Parts Advisor experience is crucial for this role. Location: Reading, RG2 Salary: £12 per hour Contract: 4 week contract minimum Monday to Friday 8.00am/… 6pm Hours: 40 per week Job Introduction As a parts service advisor you will be a key part of the Retail Centre. As a service advisor you will have excellent communication and organisational skills in order to deal with customers face to face or over the phone. In … genuinely cares about its colleagues and maintains some of the most pristine and prestigious showrooms and workshops in the country. Main Responsibilities A parts service advisor will need to ensure that walk in and telephone customers are promptly dealt with. Check stock levels and deliveries. Maximise sales and maintain more »

management services, ensuring that all requested Health Records are located, retrieved and delivered to the requestor (clinic ward or admin area) within the departmental service level agreement (SLA). Please refer to the attached Job Description & Person Specification for further details. Person Specification Qualifications Essential GCSE or equivalent level … in a role that demonstrates the required skills detailed in this Job description Desirable Records Management services within any sector Experience Essential Administrative Experience Customer Service Demonstrate knowledge of Data Protection with regard to patient confidentiality Desirable Previous experience of filing systems NHS Experience Working in a target … driven environment Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for more »

Customer Support professional with good technical skills and a clear understanding of what drives customer satisfaction. Handle incoming customer requests, both from external and internal calls & emails by raising and managing cases. Experience with CRM & ERP systems - Salesforce, SAP and SaaS (Software as a Service) solutions more »

Our Client are looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers to join our Surrey team supporting. You will be responsible for maintaining all IT hardware and services across the schools' sites … of experience of using Microsoft Office365. You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. This role requires you to be a team player, have strong communication and organisation skills along with a courteous manner with the ability more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

Our client is looking for an experienced Senior ICT Consultant who has a real flair for technology mixed with a passion for providing exemplary service to our customers. You will be responsible for maintaining all IT hardware and services across the schools' sites as well as helping the schools … accounts of your customers. About you: You will be passionate about IT with a strong technical background, be self-motivated and enjoy providing excellent customer service. You will also have good level of competency of common user applications and an excellent level of experience of using Microsoft Office365. You more »

. Compliance Management Project Management Experience: Significant experience in electrical systems design, installation, testing, and commissioning. Leadership and Communication Skills: Effective manager with strong customer service skills and ability to work well under pressure. Keywords: Senior Electrical Engineer, Electrical Compliance Engineer, Electrical Systems Manager, Electrical Infrastructure Specialist, Electrical more »

necessity. Experience installing, maintaining and fixing IT equipment, such as Servers, Software, Networks, Hardware and telephony Experience supporting Office 365 is a must. Excellent customer services skills with a passion for providing a customer facing first class service. Interested? Please send your cv for a swift response more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for experienced Roofers to fit Solar panels. Permanent package: between £30,000 and £45,000 with … UK is required Rubix M&E are trusted partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Roofer/Solar PV Installer to join more »

E is the leading Mechanical and Electrical recruitment agency in the UK. Our reputation is built on our commitment to excellence and delivering exceptional service to our clients and candidates. We are recruiting for competent Air Source Heat Pump Installers or Plumbing Engineers to enter in to the ASHP … between £1,000 to £2,000 per week. Required qualifications: - NVQ Level 3 in Plumbing and heating Job titles that may also be applicable: Service & Repair Gas Engineer, Gas/Boiler Installer, Gas/Boiler Service Engineer, HVAC Engineer, Multi Skilled Engineer, Fitter. Rubix M&E are trusted … partners of leading; Blue-chip organisations, Energy & Heating suppliers, Housing Associations, Contractors and Private customers. Efficiency, customer service and safety are the core focuses. Our clients are currently looking for a dedicated, skilled Air Source Heat Pump Installer to join their growing team. We are also recruiting for more »