Incident Management Lead - Reading, Berkshire
reading, south east england, united kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Thames Water
service metrics. Desirable qualifications and experience ITIL v3 Intermediate – Continual Service Improvement or ITIL 4 Managing Professional certification. Chartered IT Professional (CITP) – BCS. Experience designing and measuring customer-centric process outcomes. Strong organisational skills with the ability to prioritise and deliver under pressure. Understanding of project management principles and the ITSM lifecycle or Service Value System. More ❯
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