Customer-Centricity Jobs in Reading

Customer-Centric
Berkshire > Reading

The following table provides summary statistics for permanent job vacancies advertised in Reading with a requirement for Customer-Centricity skills. Included is a benchmarking guide to the salaries offered in vacancies that have cited Customer-Centricity over the 6 months to 27 April 2024 with a comparison to the same period in the previous 2 years.

6 months to
27 Apr 2024
Same period 2023 Same period 2022
Rank 108 135 106
Rank change year-on-year +27 -29 -12
Permanent jobs citing Customer-Centricity 16 3 21
As % of all permanent jobs advertised in Reading 0.94% 0.19% 1.21%
As % of the Processes & Methodologies category 1.06% 0.19% 1.30%
Number of salaries quoted 2 3 17
10th Percentile £54,625 £76,000 -
25th Percentile £59,688 £77,500 £26,500
Median annual salary (50th Percentile) £68,750 £80,000 £43,500
Median % change year-on-year -14.06% +83.91% +3.57%
75th Percentile £77,188 £93,750 £48,000
90th Percentile £81,875 £102,000 £48,750
Berkshire median annual salary £36,000 £40,000 £63,000
% change year-on-year -10.00% -36.51% +50.00%

All Process and Methodology Skills
Reading

Customer-Centricity is in the Processes and Methodologies category. The following table is for comparison with the above and provides summary statistics for all permanent job vacancies advertised in Reading with a requirement for process or methodology skills.

Permanent vacancies with a requirement for process or methodology skills 1,510 1,569 1,611
As % of all permanent jobs advertised in Reading 88.36% 97.03% 92.48%
Number of salaries quoted 921 823 927
10th Percentile £30,000 £31,250 £31,250
25th Percentile £39,380 £41,250 £43,750
Median annual salary (50th Percentile) £55,000 £60,000 £60,000
Median % change year-on-year -8.33% - -
75th Percentile £70,000 £77,500 £75,000
90th Percentile £81,250 £92,500 £82,500
Berkshire median annual salary £54,000 £58,500 £57,500
% change year-on-year -7.69% +1.74% +4.55%

Customer-Centricity
Job Vacancy Trend in Reading

Job postings citing Customer-Centricity as a proportion of all IT jobs advertised in Reading.

Job vacancy trend for Customer-Centricity in Reading

Customer-Centricity
Salary Trend in Reading

3-month moving average salary quoted in jobs citing Customer-Centricity in Reading.

Salary trend for Customer-Centricity in Reading

Customer-Centricity
Salary Histogram in Reading

Salary distribution for jobs citing Customer-Centricity in Reading over the 6 months to 27 April 2024.

Salary histogram for Customer-Centricity in Reading

Customer-Centricity
Co-occurring Skills and Capabilities in Reading by Category

The follow tables expand on the table above by listing co-occurrences grouped by category. The same employment type, locality and period is covered with up to 20 co-occurrences shown in each of the following categories:

Application Platforms
1 1 (6.25%) Confluence
1 1 (6.25%) Red Hat Fuse
Applications
1 1 (6.25%) Microsoft Excel
Business Applications
1 1 (6.25%) Remedy ITSM
Cloud Services
1 10 (62.50%) Power Platform
2 1 (6.25%) Amazon CloudWatch
2 1 (6.25%) Amazon GuardDuty
2 1 (6.25%) AWS
Communications & Networking
1 1 (6.25%) HTTP
Database & Business Intelligence
1 10 (62.50%) Power BI
2 1 (6.25%) Data Mining
Development Applications
1 1 (6.25%) JIRA
General
1 13 (81.25%) Telecoms
2 12 (75.00%) Analytical Skills
2 12 (75.00%) Marketing
3 9 (56.25%) Brand Awareness
4 2 (12.50%) Finance
4 2 (12.50%) Legal
4 2 (12.50%) Public Sector
4 2 (12.50%) Publishing
4 2 (12.50%) Retail
4 2 (12.50%) Social Skills
5 1 (6.25%) Electronics
5 1 (6.25%) Inclusion and Diversity
5 1 (6.25%) Influencing Skills
5 1 (6.25%) Manufacturing
5 1 (6.25%) Organisational Skills
5 1 (6.25%) Presentation Skills
Job Titles
1 9 (56.25%) Customer Experience Manager
2 3 (18.75%) Analyst
2 3 (18.75%) Lead
3 1 (6.25%) Architect
3 1 (6.25%) AWS Architect
3 1 (6.25%) Change Analyst
3 1 (6.25%) Customer Analyst
3 1 (6.25%) Data Analyst
3 1 (6.25%) Java Architect
3 1 (6.25%) Java Technical Architect
3 1 (6.25%) Marketing Analyst
3 1 (6.25%) Marketing Data Analyst
3 1 (6.25%) Marketing Manager
3 1 (6.25%) Pricing Analyst
3 1 (6.25%) Project Analyst
3 1 (6.25%) Technical Architect
Libraries, Frameworks & Software Standards
1 1 (6.25%) REST
1 1 (6.25%) SOAP
1 1 (6.25%) XML
Miscellaneous
1 9 (56.25%) Product Ownership
2 2 (12.50%) Renewable Energy
3 1 (6.25%) Public Cloud
Operating Systems
1 1 (6.25%) Linux
1 1 (6.25%) Ubuntu
Processes & Methodologies
1 12 (75.00%) Project Management
2 11 (68.75%) Customer Experience
2 11 (68.75%) Customer Journey Map
2 11 (68.75%) Journey Map
2 11 (68.75%) Marketing Strategy
3 10 (62.50%) Agile
3 10 (62.50%) Continuous Improvement
3 10 (62.50%) CRM
3 10 (62.50%) Digital Marketing
4 9 (56.25%) B2B
4 9 (56.25%) Backlog Prioritisation
4 9 (56.25%) Cost Reduction
4 9 (56.25%) Data Interpretation
4 9 (56.25%) Email Marketing
4 9 (56.25%) Objectives and Key Results
4 9 (56.25%) Order to Cash
4 9 (56.25%) Performance Metrics
4 9 (56.25%) Prototyping
4 9 (56.25%) Usability Testing
4 9 (56.25%) Wireframes
Programming Languages
1 9 (56.25%) C
2 1 (6.25%) Java
Qualifications
1 11 (68.75%) Degree
2 1 (6.25%) SC Cleared
2 1 (6.25%) Security Cleared
Quality Assurance & Compliance
1 2 (12.50%) QA
2 1 (6.25%) Government Security Classifications
2 1 (6.25%) NCSC
Systems Management
1 1 (6.25%) ZABBIX
Vendors
1 1 (6.25%) BMC
1 1 (6.25%) Microsoft
1 1 (6.25%) Red Hat
1 1 (6.25%) Remedy
1 1 (6.25%) SAP