1 of 1 Remote IT Services Delivery Manager Jobs in Reading

The IT Service Delivery Manager is responsible for ensuring IT service management processes are enforced and adhered too, including overseeing the daily delivery of service whether delivered internally or via a 3rd party. 3 day hybrid working in the office … each week. Great benefits on offer to include a very generous holiday allowance. The role holder will also act as Major IT Incident Manager and lead on resolving high profile issues, managing, and overseeing recovery actions and coordinating activity to ensure downtime is kept to a … and overseeing project acceptance into service. Experience Needed: Extensive experience of working within IT Service Management, either in Service Management or Service Delivery Roles Remedy experience is essential Experience of managing internal and external stakeholders; monitoring performance against service level agreements, participating in effective working More ❯