4 of 4 Remedy Jobs in Reading

Solid ITIL understanding (SLAs, governance, service processes) Ability to interpret complex data and spot trends early Nice to Have Knowledge of ITSM tools (ServiceNow, Remedy, Cherwell) Experience in Digital Workplace/EUC environments Understanding of endpoint, identity or collaboration technologies Familiarity with product-led delivery and continuous improvement frameworks ...

automation and process optimization. Your Profile Essential skills/knowledge/experience: (Up to 10, Avoid repetition) 5+ years in BMC Helix/Remedy ITSM architecture and delivery. Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting. Strong knowledge of ITSM processes (Incident ...

CMDB and ITSM modules. Identify opportunities for automation and process optimization . Your Profile – Essential Skills & Experience 5+ years in BMC Helix/Remedy ITSM architecture and delivery . Hands-on experience with AR System, Atrium CMDB, Digital Workplace, Smart IT, and Smart Reporting . Strong knowledge of ITSM ...

scalability, resilience, and automation. Key Skills & Competencies Strong experience in Telecom Assurance domain and ITSM transformation programmes. Expertise in ITSM platforms like Helix, Remedy and must have worked on the ITSM transformation programs. In-depth knowledge of Telecom OSS architecture and design mandatory. Familiarity with ITIL and enterprise architecture ...