Engineering Services Manager
- Hiring Organisation
- Skillsbay Ltd
- Location
- Reading, Berkshire, United Kingdom
- Employment Type
- Permanent
supporting the development of a multi-disciplinary engineering team. Working closely with senior technical leadership, you'll help shape service delivery, manage operational risk and oversee the successful transition of new technologies into BAU support. Key Responsibilities Lead the day-to-day delivery of Engineering Services across Infrastructure, Networks … User Devices. Ensure effective delivery of Incident, Request and Problem Management, meeting agreed SLAs and KPIs. Drive continual service improvement across people, processes and technology. Manage operational risks, governance and compliance activities. Support Agile/PI planning and coordinate engineering priorities. Lead service transition for new technologies into operational ...