Technical Support Engineering Director - Cybersecurity
Reading, Berkshire, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Microsoft Corporation
Technical Support Engineering Director - Cybersecurity Lisbon, Portugal Date posted: Mar 07, 2025 Job number: Work site: Up to 100% work from home Travel: 0-25 % Role type: People Manager Profession: Technical Support Employment type: Full-Time Overview With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers … everyone can thrive at work and beyond. Qualifications Required Qualifications: • Hands-on multi years experience in delivering operational excellence, delivery management, account management, sales, or vendor management experience in Technical Support operations. • Must have experience in the management of managers. • Must have worked in a global entity delivery complex solutions in a time bound manner. • Experience in cybersecurity domain … to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Responsibilities • People Management: You lead teams of product experts that solve complex customer technical issues by practicing leadership principles, enabling a culture that drives accountability, and attracting/retaining great people. • Response and Resolution: You act as an escalation point for customer issues More ❯
Employment Type: Permanent
Salary: GBP Annual
Posted: