2nd Line Engineer
- Hiring Organisation
- VIQU IT
- Location
- Redditch, Worcestershire, United Kingdom
- Employment Type
- Permanent
support and troubleshooting across a broad range of customer environments. The role offers exposure to a wide range of technologies across end-user support, Microsoft, servers, infrastructure, networking and virtualisation, making it well suited to an engineer with a broad technical grounding who enjoys working across different environments. … customer environments Manage and resolve escalated support tickets within agreed SLAs Provide hands-on desktop and end-user support across hardware, software and Microsoft technologies Troubleshoot Windows, Microsoft 365 and Active Directory issues Support server and infrastructure environments Assist with networking and connectivity troubleshooting Support virtualised ...