Technical Support Advisor
Redditch, Worcestershire, West Midlands, United Kingdom
Pertemps Redditch Commercial
for a proactive customer focused individual, who has a natural interest in technology and electronics who would like to develop a career within the electrical manufacture industry. The Technical Support role will be to provide general support as part of the UK Technical Support team and provide product related support … teams and that of our clients customers. As many customers are introducing new products into their portfolio for the first time a clear, patient , understanding approach from the technical support department is vital to their growth . In addition to offering customer support the technical department also plays a major role in … the company's product development program and quality control procedures. Key Tasks of the Technical Support role Respond to customer inquiries, primarily via telephone and e-mail Resolve customer technical issues through diligent research, reproduction, and troubleshooting Communicate with peers and other colleagues via e-mail, chat, telephone, and in person Possess competent computer More ❯
Employment Type: Permanent
Salary: £28,000
Posted: