Performance Assurance Manager
- Location
- Redhill, England, United Kingdom
This role acts as a key assurance interface with the client and internal stakeholders, providing confidence that service performance, asset sustainability, data integrity and continuous improvement activities are managed in a structured, auditable and contractually compliant manner. Key duties include: Manage and oversee the Contractor's obligations … condition risks, data quality issues or service degradation are identified, ensuring appropriate visibility to the client and internal senior management. Support service recovery and continuous improvement by identifying recurring performance themes, assurance gaps and opportunities to improve service stability, reliability, operational efficiency and long‐term service sustainability. ...