10 of 10 Customer Service Jobs in Redhill

on experience) + 5% performance bonus Type: Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious 1st Line Support Technician to join our friendly team in Redhill. The Role As a 1st Line Support Technician, you'll be the first point of contact for our … and monitor alerts for uptime and performance. Manage user accounts, permissions, and other admin tasks. Assist with installations, updates, and configuration work. Develop knowledge base articles and contribute to service improvement projects. Keep clients updated and deliver excellent customer service at every step. What You'll Bring: At least 1 years' experience in a 1st Line IT More ❯

Role: Account Manager Industry: IT Managed Services Location: Redhill (hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a … and effective resolutions.* Support contract renewals, negotiate pricing where required, and ensure client retention.* Track and manage sales opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services More ❯

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and … email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating More ❯

Office Administrator – Job Description We are seeking an administrator with exceptional customer service skills who is eager to make an impact in a fast-growing technology company.This role offers the opportunity to support both clients and the sales team, contributing directly to the success of the business. You’ll be responsible for handling incoming enquiries via phone and … email, processing payments, managing client accounts, and more.Note: A car is required for this role, as the office is not accessible via public transport. Key Responsibilities Responding to customer enquiries via phone and email with professionalism and care Processing payments for energy top-ups over the phone Onboarding new customers to the platform Managing SIM card inventory and activating More ❯

grade Pass (Essential) Maths GCSE, grade Pass (Essential) About the Employer NSSLGLOBAL LTD NSSLGIobaI is a leading independent provider of satellite communications and IT management solutions with innovation and customer service at the core of its DNA. With over 50 years of experience in the government and maritime markets, NSSLGlobal leverages its deep customer understanding and engineering More ❯

on experience) + 5% performance bonus Type: Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service click apply for full job details More ❯

hour shift between 8am - 6pm Type : Full-time, Permanent About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving the … direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Hosting Technician (2nd/3rd Line Support) to join our friendly team in Redhill. The Role As a Senior Hosting Technician, you'll be responsible for delivering high-level … the uptime, performance, and security of our hosted platforms. You'll also contribute to project work, system improvements, and mentoring junior colleagues, helping us continue to provide industry-leading service to our clients. What You'll Do: Act as the escalation point for 1st Line Engineers, providing expert guidance and troubleshooting support. Manage complex incidents across Windows, Linux, and More ❯

following office-based induction process) Reporting to : Senior Project Technician About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Infrastructure Engineer to join our friendly team in Redhill. The Role As an Infrastructure Engineer, you'll be responsible for maintaining, supporting, and improving our hosting and cloud platforms … resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled maintenance tasks. Deploy and configure virtual machines, storage, and network components. Collaborate with project teams to support customer migrations and onboarding. Maintain detailed technical documentation and update configuration records (CMDB). Troubleshoot complex issues across hardware, software, and networking layers. Participate in out-of-hours maintenance windows More ❯

following office-based induction process) Reporting to : The Managing Director About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Senior Project Technician to join our friendly team in Redhill. The Role As a Senior Project Technician, you'll take a leading role in delivering customer migrations and … Citrix deployments. You'll also act as a technical escalation point, mentoring junior Engineers and driving continuous improvement across the team. What You'll Do: Lead end-to-end customer migration projects to the Cloud2Me Managed Cloud platform. Scope and document solutions (HLD/LLD) tailored to customer environments. Build and configure environments including networks, VPNs, servers/ More ❯

following office-based induction process) Reporting to: Senior Project Technician About Us We're Cloud2Me - a growing Managed Cloud Services provider that's passionate about people, technology, and exceptional customer service. From our humble beginnings to managing 400+ business IT systems, our mission has always been simple - deliver cutting-edge tech wrapped in kind, competent, and efficient support, serving … the direct customer, MSP channel and SaaS vendors. We've grown 40% year-on-year over the last two years, and we're looking for another talented, personable, and ambitious Project Technician to join our friendly team in Redhill. The Role As a Project Technician, you'll support and deliver customer migrations and infrastructure projects across Cloud2Me's … Engineers and project leads, you'll help design, build, and migrate systems into our cloud platform ensuring customers experience a seamless transition with minimal disruption. This is a technical, customer-facing role with plenty of opportunity to grow into more senior project delivery responsibilities over time. What You'll Do: Assist in delivering onboarding and migration projects to the More ❯