Data Analysis Jobs in Redhill

1 to 1 of 1 Data Analysis Jobs in Redhill

Workforce Manager - Performance and MI - Data - Contact Centre

Redhill, Surrey, South East, United Kingdom
Hybrid / WFH Options
Lexstra Plc
Workforce Manager required by a large financial services firm. You will need strong analytical data skills (data creation, data analysis, data application and coaching) with the ability to understand MI, alongside experience of overseeing large teams (70-140 people) in a Contact Centre setting. You … recognition programmes. Building strategies for achieving goals, building strong teams, be the custodian of the performance metrics (KPIs including Service Levels, Backlog management, Productivity Analysis, Capacity Planning, and performance management). Hybrid role. Full spec' available. more »
Employment Type: Contract, Work From Home
Rate: £450 - 475 per day + INSIDE IR35
Posted: