Front Office Systems Manager (Ticketing Systems)
- Hiring Organisation
- Gattaca
- Location
- Redhill, Surrey, United Kingdom
- Employment Type
- Permanent
- Salary
- £75000 - £80000/annum
Front Office Systems & Devices Manager to lead the operational performance, support, and continuous improvement of customer-facing systems and field devices within a major public transport programme. This role goes beyond traditional IT support - it requires ownership of live operational technology , including ticketing systems, validators, gates, kiosks, and other … passenger-facing devices that are critical to daily service delivery. You will lead a multi-disciplinary team responsible for ensuring high availability, rapid incident response, and seamless customer experience across all front office technology. Key Responsibilities Lead the end-to-end support and operation of front office systems ...