2 of 2 Remote Service Manager Jobs in Redhill

Technical Service Manager - Government Satellite Communication Client Industry Sector: Secure Satellite Communications (SatCom), Defence, MoD, Maritime Networks Location: Redhill, Surrey – office-based with potential for hybrid work About the Role: We are recruiting for a Technical Service Manager to take full ownership of UK Government support cases for a secure military satellite communications programme. … This is a critical, hands-on role working directly with MoD stakeholders, technical resolver groups, and internal service teams to ensure the highest levels of service quality, responsiveness, and mission assurance. This role suits a technically proficient communicator with a Royal Navy comms or defence network background, ideally with experience across COMSAT, MILSAT, and message handling environments. Key … management across UK Government CSCS contracts Coordinate multi-disciplinary internal teams to ensure timely resolution of all active tickets Provide briefings to senior internal stakeholders and MoD counterparts Oversee service visits: spares, equipment use, visit planning, and documentation Manage support case handovers, minor project delivery, and escalation paths Maintain accurate records in secure platforms (e.g., Secure Insight) Track trends More ❯

working environment Ongoing development and progression opportunities Immediate starts available MTrecs new client opportunity: MTrec recruitment are proudly representing our bespoke services client in their recruitment of a Technical Service Manager. The role is a brand-new position to support the companys accelerated growth in their respective field. The role will play a crucial part in delivering expert level … checking as a minimum If you meet the person specification below, apply now for an immediate response. The Job you will do: Reporting into the UK Senior Technical Services Manager, this role will take ownership of all support cases As the case develops, ensuring that relevant teams responsible for the ticket at the time is supported and managed … discipline resolver groups, as required. Internal briefings to senior management regarding status and plan of action for support cases. Ensure all logistical and technical support elements of each engineers service visit are managed to ensure maximum efficiency is gained (e.g combining with project work or surveys where possible), this is to ensure correct equipment is used and returned correctly More ❯