1 of 1 Remote/Hybrid Social Media Jobs in Redhill

Customer Service Advisor

Hiring Organisation
Reed
Location
Redhill, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£27,750 per annum
looking for? We’re looking for someone with: Proven experience in a frontline customer service role, working across multiple channels (telephone, email, social media). Strong communication and interpersonal skills, with the ability to listen, problem-solve, and convey information clearly in writing and verbally. Ability to work … with excellent attention to detail when diagnosing or recording issues. Ability to negotiate and handle sensitive situations with vulnerable customers. An understanding of the Social Housing Sector, rent processes, repairs knowledge including diagnosis and scheduling systems, safeguarding and housing ombudsman code of practice. Why join Raven? At Raven ...