a diverse client base, handling escalated technical issues via phone, email, remote tools, and occasionally on-site. Troubleshoot and resolve problems related to Microsoft 365, Windows Server, Azure, ActiveDirectory, networking, and end-user systems . Support desktop environments (Windows 10/11), laptops, printers, and mobile devices, including MDM (e.g. Intune). Assist with firewall … practice standards. What We're Looking For Proven experience in a 2nd line IT support role , ideally within an MSP environment. Strong knowledge of Microsoft 365, Windows Server, ActiveDirectory, Azure, Intune , and desktop support. Good understanding of networking fundamentals (DNS, DHCP, TCP/IP, firewalls, switches). Experience with remote support tools and ticketing systems. More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
Azure AD, and Microsoft Intune (Endpoint Manager). Deploy and manage devices using Windows Autopilot and cloud-based provisioning. Support on-premises to cloud infrastructure migrations, including ActiveDirectory, Exchange, and file services. Configure and support Smoothwall and other UTM/content filtering solutions. Collaborate with project managers to deliver solutions on time and to a … delivery teams. ??Tech Stack: Microsoft 365: Exchange Online, SharePoint Online, Teams, OneDrive Microsoft Azure: Azure AD, SSO/Identity Microsoft Intune/Endpoint Manager & Windows Autopilot Windows Server: ActiveDirectory, Group Policy, File/Print Services Smoothwall, SonicWALL, or equivalent firewall/content filtering systems Network infrastructure: VLANs, Wi-Fi, switching, AV deployments Familiarity with Cyber … security standards ?Ideal Candidate: Microsoft 365: Exchange Online, SharePoint Online, Teams, OneDrive Microsoft Azure: Azure AD, SSO/Identity Microsoft Intune/Endpoint Manager & Windows Autopilot Windows Server: ActiveDirectory, Group Policy, File/Print Services Smoothwall, SonicWALL, or equivalent firewall/content filtering systems Network infrastructure: VLANs, Wi-Fi, switching, AV deployments Familiarity with Cyber More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Nextech Group Limited
within the Education sector would be beneficial. Key Skills: * Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) * Microsoft Endpoint Manager (Intune) * Google Workspace & Chrome Enterprise Management * Windows Server (ActiveDirectory, Group Policy) * Networking (VLANs, wireless security, switch topology) * Firewall and security solutions (e.g. SonicWALL, Watchguard) * Audio-visual installations and support * Strong problem-solving and documentation skills More ❯
Build and configure networked PCs, this could be a standalone setup or via image deployment. Perform maintenance on user accounts, site servers, and cloud platforms. Solid understanding of ActiveDirectory, Azure AD, Microsoft 365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Follow standard practises to … Keywords – line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT helpdesk, ActiveDirectory, AD, Azure AD, Microsoft 365, Office 365, user accounts, site servers, cloud platforms, networks, networking, IT networks, Specialist IT support, malware, malware protection, logs, network manager, helpdesk logging More ❯
Employment Type: Permanent
Salary: £30000 - £33000/annum plus excellent benefits
Build and configure networked PCs, this could be a standalone setup or via image deployment. Perform maintenance on user accounts, site servers, and cloud platforms. Solid understanding of ActiveDirectory, Azure AD, Microsoft 365 administration Ensure that Helpdesk tickets are updated and resolved in a timely fashion in line with the SLAs. Follow standard practises to … Keywords - line support, 2nd line, 2nd line support, IT Support, helpdesk support, 2nd line helpdesk support, tech support, technical support, hardware support, software support, IT helpdesk, ActiveDirectory, AD, Azure AD, Microsoft 365, Office 365, user accounts, site servers, cloud platforms, networks, networking, IT networks, Specialist IT support, malware, malware protection, logs, network manager, helpdesk logging More ❯