technical support for hardware, software, and network issues. Resolve escalated tickets from 1st line engineers within defined SLAs. Support and maintain key technologies used within education settings. Manage ActiveDirectory users, groups, permissions, and GPOs. Install, configure, and troubleshoot end-user devices, peripherals, and classroom technology. Maintain and support Office 365, SharePoint, Teams, and other cloud … working in education environments (schools, colleges, universities, or education-focused MSPs). Strong background in Managed Service Provider (MSP) support. Good working knowledge of: Windows OS & Windows Server ActiveDirectory, DNS, DHCP, Group Policy Office 365 administration Networking fundamentals (LAN, Wi-Fi, VLANs) Remote support tools (RMM, ticketing systems) Strong troubleshooting and problem-solving skills. Excellent More ❯
Farnham, Surrey, United Kingdom Hybrid/Remote Options
ECS Resource Group Ltd
contact for IT queries via phone, email, and HALO ITSM Log, categorise, and prioritise incidents and service requests Resolve first-line issues including: Password resets and account lockouts (ActiveDirectory, Microsoft 365) Outlook/email access, shared mailbox setup Printer/scanner connectivity Basic troubleshooting of Teams, SharePoint, and Windows Provide "how-to" support for Office … and Windows 10/11 Excellent communication and customer service skills Problem-solving mindset and attention to detail Willingness to pursue ITIL Foundation or equivalent Experience with ActiveDirectory, Teams telephony, and SharePoint Online Understanding of IT asset management and user lifecycle processes A friendly, approachable attitude ECS Resource Group are an Equal Opportunity Employer, for More ❯
Kingston Upon Thames, Surrey, England, United Kingdom
GreatFind Recruitment
and cloud technologies. Key Responsibilities Provide on-site first and second-line support across client networks and devices Maintain, configure, and troubleshoot Windows and Mac environments, servers, and ActiveDirectory Support cloud systems including Microsoft 365, Google Workspace, and Entra ID Install, update, and maintain hardware and software across multiple sites Manage network equipment and connectivity … projects and infrastructure improvements What We’re Looking For Minimum 2 years’ experience in an ICT support role, ideally within the education sector Strong knowledge of Windows Server, ActiveDirectory, Group Policy, DHCP, DNS Good understanding of cloud platforms (Microsoft 365, Google Workspace, InTune, Entra ID) Familiarity with networking fundamentals , switches, and topology design Experience supporting More ❯
Salfords, Redhill, Surrey, England, United Kingdom
YourRecruit
up and maintain laptops, desktops, mobile devices, and printers. Provide user support for common applications, including Microsoft Office. Carry out routine system checks, maintenance, and updates. Assist with ActiveDirectory tasks such as account creation and password resets. Troubleshoot wired and wireless network connectivity problems. Support IT-related projects and system upgrades. Learn and assist with … or Python scripting languages. Good knowledge of Windows Server and desktop operating systems. Understanding of PC hardware, troubleshooting, and basic networking (TCP/IP, wireless). Familiarity with ActiveDirectory and Microsoft Office applications. Strong analytical and problem-solving skills with the ability to explain technical concepts clearly. Organised, reliable, and self-motivated with a proactive More ❯
Godalming, Surrey, England, United Kingdom Hybrid/Remote Options
Techunite Ltd
the efficient and smooth running of both internal and client infrastructure. Key Requirements: Experience working in an IT helpdesk environment Experienced Microsoft 365 Administrator Experience working with Azure ActiveDirectory and Security Setup for Entire 365 Estates Experience maintaining Cyber Essentials/Essentials Plus compliant infrastructure Server administration to include ActiveDirectoryMore ❯
involved. Key Responsibilities Provide technical support for the Hibiscus Project, ensuring tasks are completed within agreed timelines and to a high standard. Manage and troubleshoot incidents related to: ActiveDirectory, including Group Policy Windows Server environments Telephony systems, including Contact Centre and Call Recording applications Collaborate with the infrastructure hosting provider to ensure infrastructure is maintained … in resolving them. Act as a technical advisor within the team, providing guidance and promoting best practices for managing IT infrastructure. Profile Strong background in Windows Server and ActiveDirectory administration, including user management, group policy, and access control. Proven experience providing infrastructure and end-user support across Windows environments. Skilled in incident and problem management More ❯
the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) ActiveDirectory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform More ❯
the 1st line team. Diagnose and resolve technical issues across Microsoft-based systems including: Windows 10/11, Windows Server Microsoft 365 suite (Exchange Online, SharePoint, Teams, OneDrive) ActiveDirectory (user management, group policies, permissions) Azure AD and Intune (device and identity management) Support and maintain end-user devices (laptops, desktops, mobile devices, peripherals). Perform More ❯
Redhill, Surrey, South East, United Kingdom Hybrid/Remote Options
Cloud2Me
years' experience in a similar 2nd/3rd Line Support or hosting role. Strong communicator - able to explain technical issues clearly and confidently. Advanced knowledge of Windows Server, ActiveDirectory, and Group Policy. Solid understanding of networking concepts (firewalls, DNS, DHCP, VLANs, TCP/IP, routing, VPNs). Experience with Microsoft RDS/Remote Desktop and More ❯
issues. Manage systems via RMM tools. Maintain and support Windows 10/11, Microsoft 365 apps (Teams, Exchange, SharePoint, OneDrive), and Windows Server 2016/2019 environments. Support ActiveDirectory, file permissions, DHCP/DNS, and network infrastructure (routers, switches, access points). Continuously develop your technical knowledge to stay up-to-date. What Were Looking More ❯
Egham, Surrey, South East, United Kingdom Hybrid/Remote Options
Espire Infolabs Limited
Services ROLESANDRESPONSIBILITIES Business as usual oMonitoring of Alerts, replication and review of IS issues. o2ndand 3rdline incident and Service request management. oRoot cause analysis and problem management. oActive directory, DNS, DHCP, File and print services administration and management. oSupported OpCos IT service administration and management. o2nd& 3rdline support for all Wintel, AD, DNS, DHCP, RSA, Certificate Authority, RDWEB … using Intune. oKey management services oAtlassian Jira administration oBasic MS SQL DBA oMicrosoft power automate, flow knowledge. Project and Architectural oUpgrade/Consolidation/merger of different forest Activedirectory domain, DNS, DHCP, users, groups and security policies. oConsolidation/merger of application and other services from another domain to parental domain. Like Wi-Fi, SharePoint More ❯
Reigate, Surrey, South East, United Kingdom Hybrid/Remote Options
Nextech Group Limited
within the Education sector would be beneficial. Key Skills: * Microsoft 365 (Exchange Online, SharePoint Online, Teams, OneDrive) * Microsoft Endpoint Manager (Intune) * Google Workspace & Chrome Enterprise Management * Windows Server (ActiveDirectory, Group Policy) * Networking (VLANs, wireless security, switch topology) * Firewall and security solutions (e.g. SonicWALL, Watchguard) * Audio-visual installations and support * Strong problem-solving and documentation skills More ❯
Gained experience of working within an MSP or similar environment, for a minimum of two/three years. Possess a good understanding of; Microsoft Windows based technologies (i.e. ActiveDirectory), Servers (I.e. Hyper-V, VMware, Dell), Virtual Desktop (I.e. Citrix, RDS) Networking (i.e. switches, firewalls), Backups (i.e. Veeam, off site). Exceptionally well organised person, with More ❯
and moves. Possess network troubleshooting skills, including but not limited to; network patching (Cat6 & Fibre), TCP/IP commands & device installation in racks. Have basic knowledge of MicrosoftActive Directory. Conduct Portable Appliance Testing (PAT) on electrical equipment. Requirement's Minimum of 3 years' experience in an IT Support Role. Proficiency in English, both written and spoken. Ability More ❯
Surrey, England, United Kingdom Hybrid/Remote Options
Xact Placements Limited
site support to SME clients. Acting as an escalation point for complex technical issues from other support tiers. Supporting, configuring, and maintaining Windows Server & Desktop environments . Managing ActiveDirectory , Group Policy , DNS , and TCP/IP networking . Handling SSL certificates and Citrix environments (Virtual Apps, Desktops, and ADCs). Working with virtualisation platforms (Hyper More ❯
to join their IT Team to support Devices used by staff and students. As well as having typical 2nd Line experience across the Microsoft tech stack - Windows 11, ActiveDirectory, O365, Local Network and Hardware support, you'll more than know your way around Intune and be able to demonstrate experience of managing multiple software deployments More ❯
troubleshooting and problem resolution skills Strong experience of Microsoft Windows 11 support and installation Strong Microsoft Office and Office 365 skills Client patching and collection management using SCCM. ActiveDirectory and other account administration experience Experience working with and adhering to procedures Strong documentation skills Service Desk Analyst Due to the volume of applications received for More ❯
Epsom, Surrey, England, United Kingdom Hybrid/Remote Options
Sanderson
Relevant experience in a similar Service Desk support role ITIL Windows 11 support and installation MS Office and Office 365 skills Client patching and collection management using SCCM. ActiveDirectory account admin. Experience providing PC support including image creation, building, configuring and troubleshooting PC hardware and software. Excellent communication and interpersonal skills. Reasonable Adjustments: Respect and More ❯
operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 2+ years’ experience providing IT support Microsoft Desktops and Windows Server ActiveDirectory Office 365 Basic networking knowledge Driving license and own vehicle essential Any certifications are a bonus More ❯
and connectivity issues Installing, configuring, and maintaining computers, networks, and peripherals Supporting company applications such as Microsoft 365, Teams, and internal systems Managing user accounts and permissions via ActiveDirectory and Microsoft 365 Setting up new equipment, including PCs, phones, and tablets Communicating technical solutions clearly and patiently to non-technical colleagues Assisting with IT projects More ❯
South Nutfield, Surrey, United Kingdom Hybrid/Remote Options
Cloud2Me
and maintain the systems that power our managed services platform. What You ll Do: Support and maintain Cloud2Me s core infrastructure, including servers, storage, and virtualisation environments. Manage ActiveDirectory, Microsoft 365, and related identity and access services. Monitor system performance, capacity, and uptime, resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled More ❯
Redhill, Surrey, England, United Kingdom Hybrid/Remote Options
Cloud2Me
and maintain the systems that power our managed services platform. What You’ll Do: Support and maintain Cloud2Me’s core infrastructure, including servers, storage, and virtualisation environments. Manage ActiveDirectory, Microsoft 365, and related identity and access services. Monitor system performance, capacity, and uptime, resolving alerts and incidents efficiently. Assist with system upgrades, patching, and scheduled More ❯
packages and deployments • Support User Acceptance testing, system test and other assurance Required qualifications to be successful in this role Essential Skills • Windows Server • HP DL380 Servers • VMWare • ActiveDirectory - Management and Policy Creation • Windows 11 Desirable Skills • Previous experience with secure environments • Experience with modelling complex systems Together, as owners, let's turn meaningful insights More ❯
Reigate, Surrey, South East, United Kingdom Hybrid/Remote Options
Nextech Group Limited
Senior 3rd Line Service Desk Engineer - Reigate Location: Reigate (Hybrid - 3 days on-site per week) Salary: Up to £40,000 per annum Type: Full-time, Permanent About the Role We are looking for a skilled and customer-focused Senior More ❯
operating systems and applications Manage client expectations and adhere to support SLA’s Your Skills and Experience 1+ years’ experience providing IT support Microsoft Desktops and Windows Server ActiveDirectory Office 365 Basic networking knowledge Driving license and own vehicle (highly desired) Any certifications are a bonus More ❯