Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
portal. Additionally, you will be responsible for: • Maintaining Customer Satisfaction • Maintaining allocated work pools ensuring all cases are worked according to their SLA's and pro-actively manage the CRM tickets • Competency on all supplier portals and communication processes • Ad hoc cover for accepting orders/deliveries, dealing with post • Ad hoc cover for logistics controller ensuring the day-to More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
facing skills Capable of translating the technical capabilities of the service offering to address client business considerations Worked with a variety of clients in an SME environment Exposure to CRM databases Thorough and exact completion of and reviewing of own and Sales Team's paperwork Your exclusive benefits A comprehensive Private Healthcare and Cash Plan Entry to the More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
scheduling and reporting for the department. Excellent communication and organisation skills are key in this role. Additionally, you will be responsible for: • Own the resource request email inbox and CRM Labour Booking Request queue • Responsibility for Engineers' Time Recording/CRM Admin • Project Resource Forecasting • Utilisation Reporting/Monthly Reporting • Maintain established meeting routine for 121s, team calls and meetings … focused customer care skills • Experience in creating and populating documents or guides to help others navigate the systems that we use day-to-day • Experience of using a recognised CRM system for BAU and business reporting • PC literate, and competent using Microsoft Word, Excel and PowerPoint • Any understanding of Telecoms/IT would be beneficial Other organisations may call this More ❯
Reigate, Surrey, South East, United Kingdom Hybrid / WFH Options
Opus Business Systems Ltd/T.A.Opus Telecom
hierarchy, including C-Level executives Results-Oriented: A track record of delivering on and exceeding sales targets. You're a self-starter with successful, credible achievements to your name CRM Literate: Experience with CRM databases is desirable Team Player: You thrive in a high-energy, collaborative working environment, with a positive and energetic approach. Curious & Creative: A curious nature and More ❯