2 of 2 Customer Experience Jobs in Reigate

AI Engineer

Hiring Organisation
esure Group
Location
Reigate, Surrey, England, United Kingdom
Employment Type
Full-Time
Salary
£0 per annum
future. Job Description We currently have a phenomenal opportunity for an AI Engineer to join our us as we enhance our customer experience by harnessing the power of NLP, large language models, and flawless integration with third-party GenAI services. In this dynamic role, you'll be involved … standards for code quality, R&D, and model development. Engineer data for optimal AI application performance. Advise peers and senior management on business and customer impact. Write production-grade Python code, leveraging CI/CD, Databricks, and ensuring appropriate test coverage; proficiency in SQL. Liaise with third-party partners ...

2nd Line IT Field Support Engineer

Hiring Organisation
Opus Technology
Location
RH2, Reigate, Surrey, United Kingdom
Employment Type
Permanent
Salary
£40000 - £42000/annum
Services team This is an onsite IT Support Engineer role, and we are looking for a highly motivated and driven individual with an excellent customer service and support background. The role is 100% client focused, proactively supporting clients to ensure world class customer experience. Experience in varied … closed in a timely fashion to meet SLAs Communicating with users to keep them updated on the progression of their issue and ensuring that customer satisfaction remains high Walking the floor daily to ensure users have an approachable and accessible IT Support presence Proactively checking Audio Visual rooms ...