2 of 2 Remote Customer Retention Jobs in Reigate

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support.* Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction.* Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting.* Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred).* Strong relationship-building skills and a customer-first mindset.* Excellent communication skills, both written and verbal. More ❯

Desk Based Account Manager Industry: IT Managed Services Location: Manchester (Hybrid) Salary: £30,000 basic + £15,000 OTE About the Role We are looking for a motivated and customer-focused Desk-Based Account Manager to join our growing IT Managed Services team. This is a fantastic opportunity for someone with experience in account management or IT service sales … client relationships, identifying growth opportunities, and supporting the delivery of IT solutions that help our clients achieve their goals. Key Responsibilities * Manage a portfolio of existing clients, providing exceptional customer service and proactive account support. * Build strong, long-lasting relationships with key stakeholders to ensure high levels of client satisfaction. * Identify upselling and cross-selling opportunities across a range … opportunities using CRM systems, ensuring accurate pipeline reporting. * Collaborate closely with service delivery and support teams to ensure smooth ongoing service. Key Requirements * Experience in account management, sales, or customer service within the IT or technology sector (managed services experience preferred). * Strong relationship-building skills and a customer-first mindset. * Excellent communication skills, both written and verbal. More ❯