2 of 2 Remote Customer Service Jobs in Reigate

Imagine yourself in a role where your professional growth and creativity are championed every step of the way. Opus is the UK's largest independent Managed Service Providers, recently ranked as “World class” by the Best Companies to work for awards. Be a key player in our Service Delivery Team As an individual you will be responsible for … first line responses to customer service requests by telephone, email, web, and portal. Additionally, you will be responsible for: • Maintaining Customer Satisfaction • Maintaining allocated work pools ensuring all cases are worked according to their SLA's and pro-actively manage the CRM tickets • Competency on all supplier portals and communication processes • Ad hoc cover for accepting orders … join) Salary £27k 25 Days Holiday + UK Bank Holidays Hybrid working (3 days a week in the Reigate office) Other organisations may call this role Client Success Specialist, Customer Service Advisor, Customer Experience Agent or CX Advisor. The talents we are excited to see We are seeking a Customer Experience Specialist who is/has More ❯

Annual leave 20 days, increasing with level of service Up to £50,000, depending on experience Reports to Head of Project Management Sweethaven is part of the inTEC GROUP. We are education technology specialists and have a proven track record working with independent schools and colleges to deliver enterprise-grade IT systems, support and knowledge that enable quality, innovation … wide scope of project tasks that require advanced technical expertise. Working closely with an aligned Project Manager to ensure project delivery on time and to the highest standard and customer satisfaction, this role involves troubleshooting complex issues, supporting infrastructure projects, and mentoring junior team members. Strong communication skills are essential, as the role includes direct interaction with clients and … internal teams. Day-To-Day Responsibilities Project Execution: Delivery and implementation of Infrastructure & Modern Work projects, meeting quality assurance standards and exceeding customer expectations. Maintain system documentation and update project records. Attend both internal and external project meetings as required. Ensure all tasks align with cybersecurity best practices. Ensure early identification of out of scope works during project implementation More ❯