3 of 3 Incident Response Jobs in Reigate

deliver core foundational functionality that will be used by multiple SaaS product offerings across the business. You will be with other Site Reliability and Response teams as well as with the core Applications Teams, whose responsibility is to deliver and manage business critical services that are used … gather requirements, address concerns, and provide updates on projects and system status Contribute to the design, build and operational management of the services Lead incident response, troubleshooting, and root cause analysis to mitigate and prevent future issues Work closely with engineering, support and operations teams to upskill and … the ability to present technical information clearly and concisely Previous experience working with external clients is needed Experience with conducting Post-mortems or Post Incident Reviews Confidence in making decisions and taking ownership of projects Experience with Azure DevOps pipelines (or similar) and scripting languages, such as Python or More ❯

Responsibilities will encompass, proactive monitoring of production environments, design and implementation of automation and processes to improve efficiency and effectiveness, taking a lead in incident response, troubleshooting and root cause analysis activities to mitigate future issues. You'll collaborate with senior business stakeholders to gather requirements, address concerns More ❯

delivery is being provided to all clients. Build relationships with internal and external stakeholders. Serve as an escalation point for client issues. Work with Incident response teams to ensure service resolution. Liaise and communicate with clients during major incidents. Maintain, improve, and promote the Service Catalogue Work on More ❯