1 of 1 Remote/Hybrid Major Incident Management Jobs in Reigate

Senior Director of Service Delivery

Hiring Organisation
WTW
Location
Reigate, Surrey, UK
Employment Type
Full-time
diverse portfolio of software and technology-enabled services. The role owns the end-to-end client service experience; from service desk and incident management through to client assurance and service improvement, ensuring service outcomes are high-quality, consistent, and commercially effective. This role operates at the intersection … product, client engagement, and service operations. It leads a global, multi-disciplinary service management delivery function and acts as the senior client-facing leader for service delivery, representing the function in key client relationships, executive escalations, and senior stakeholder engagements. The Role Service Strategy & leadership. Define and execute ...