Senior 3rd Line Service Desk Engineer - Reigate
- Hiring Organisation
- Nextech Group Limited
- Location
- Reigate, Surrey, South East, United Kingdom
- Employment Type
- Permanent, Work From Home
- Salary
- £40,000
hybrid role, with three days per week required on-site, supporting a diverse range of clients and helping to drive high-quality service delivery across the business. You'll act as an escalation point for the 1st/2nd line teams, resolve complex technical issues, and contribute to continuous … escalation point for junior service desk engineers Manage and resolve complex incidents and service requests within agreed SLAs Support client onboarding, migrations, and project delivery tasks Monitor, maintain, and troubleshoot client infrastructure (remote and on-site) Ensure accurate documentation of systems, processes, and incident resolutions Build strong relationships ...