Senior 3rd Line Service Desk Engineer - Reigate
- Hiring Organisation
- Nextech
- Location
- Reigate, Surrey, England, United Kingdom
- Employment Type
- Full-Time
- Salary
- £35,000 - £40,000 per annum
Manage and resolve complex incidents and service requests within agreed SLAs Support client onboarding, migrations, and project delivery tasks Monitor, maintain, and troubleshoot client infrastructure (remote and on-site) Ensure accurate documentation of systems, processes, and incident resolutions Build strong relationships with clients, ensuring professional and proactive service Propose … Azure AD/Entra ID Windows Server administration (AD, DNS, DHCP, GPO) Networking fundamentals (VLANs, firewalls, switches, Wi-Fi) Virtualisation technologies (Hyper-V, VMware) Backup technologies and monitoring tools Ticketing systems and ITIL best practices What We're Looking For Strong communication and customer service skills Ability to work ...