Technical Customer Support Lead
Twickenham, England, United Kingdom
Hybrid / WFH Options
Hybrid / WFH Options
Xperi Inc
s premises or hosted in the cloud. The system mainly runs on Windows Servers when installed locally, and on Linux when running in the cloud. Our mobile app products run on iOS and Android mobile devices and use APIs to receive content. The mobile apps operates as our customer’s app so … for example. Responsibilities include Providing first-line technical support to our customers and own and manage reported issues until they are resolved. These customers could be using our mobile apps or our broadcast studio systems. Working with our customers to resolve issues in a friendly and constructive way and involving the development team where necessary. Pro-actively working More ❯
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