1 of 1 Service Delivery Jobs in Richmond upon Thames

user support with administration of cloud productivity platforms, networks, servers, security controls, backups, business applications, and IT assets. Key Accountabilities & Responsibilities User support and service delivery Provide first and second-line support for hardware, software, operating systems, email, connectivity, remote access, and approved business applications. Install, configure, maintain … troubleshoot computers, mobile devices, printers, meeting room equipment, and other IT-supported technology. Record, prioritise, resolve, and elevate incidents and service requests in line with agreed service levels. Cloud, identity, and collaboration platforms Administer Microsoft 365 and Google Workspace, including user accounts, licences, mailboxes, groups, shared drives, collaboration ...