1 of 1 Support Technician Jobs in Ringwood

the customers' agreed SLA’s. Role As an IT Engineer Apprentice, your main roles and responsibilities will include: Being trained on, accessing and using established processes and tools to support customers Giving direct customer support via phone and email Using the ticket platform and escalation process for tracking and escalating issues Carrying out problem diagnosis following established processes … all activities Working on hardware, software and network cabling Training Entrust IT has a long-established record of hiring graduate apprentices into full-time roles. Apprenticeship Standard Information communications technician (level 3) Training Provider LIFETIME TRAINING GROUP LIMITED Working Week Monday to Friday, between 09:30-18:00. Expected Duration 1 Year 3 Months Positions Available 1 Closing Date …/4 (Desired) About the Employer ENTRUST IT LTD Founded in 2006, Entrust IT offers a range of technology solutions to small and medium size enterprises. Solutions include IT Support, Cloud Migration, Infrastructure and Hosting and Cyber Security. More ❯