ICT Service Desk Agent
- Hiring Organisation
- Reed
- Location
- Rochdale, Lancashire, England, United Kingdom
- Employment Type
- Contractor
- Contract Rate
- £13.69 per hour, Inc benefits
Service Desk Agent Join our team as an ICT Service Desk Agent, where you will be the first point of contact for IT-related queries. This role is ideal for someone with strong customer service skills and an interest in IT, looking to expand their knowledge … experience in a dynamic environment. Day to Day of the Role: Work on the ICT Service Desk, accurately recording all calls offered by either phone or email into the Service Management Tool (SMT). Perform accurate assessment of calls, aiming for a first-time fix where possible. ...